[Resolved]  Videocon — Not getting proper services

Address:Mumbai City, Maharashtra

I am totally harassed mentally with there services. my tv is nt wrking since past 1 mnth. every day i have to cl customer care and no technician cms within 48 hrs. once one technician came and tuk 200 rs. aftr an hr d same prblem. pics gets hanged and no channels r wrkin. he gave his no. for immediate help bt aftr he left i tried contacting that no. To my disappointment dat no. is switched off. what is videocon d2h doing. I am really getting bugged up and i want to file a case in consumer court against them for not providing proper services. I am payin rental, also callin them everytim i have to spend money. I really need compensation for all this and they need to be dragged to the court and fined heavily
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Oct 1, 2016
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Aug 31, 2016
Updated by Nrkr Indrani
I need an immediate resolution to this.
Verified Support
Aug 31, 2016
Videocon Industries Customer Care's response
Dear Indrani,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H
Complaint comments 

Comments

My mobile number: [protected]
Last 1 and half year I am using videcon only. I given this number to my frnds circle also. Now I couldnt able to do recharge. last 3 weeks I am trying to do recharge. In paytm there is no option for videocon operator. What happened? I would like to know about the reason why I couldnt able to do recharge.
Dear Team

Request you to add zee Yuva Channel on Videocon d2h platform as same was avaialble on airtel, Tata Sky and Dish TV. Also on all leading Cable Networks in Mumbai and Maharashtra.

My customer ID 31974377
Thank you,

amit Sawant
[protected]
Videocon Industries Customer Care's response, Aug 31, 2016
Verified Support
Dear Amit,

We have taken a note on your request. But, this may take some time & hence we can't provide you with a specific date. Thank you.

Warm Regards,

Videocon D2H

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    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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