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Vodafone India Complaints & Reviews

1.8
Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 249

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K
kavita12nov
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile shield insurance claim

Address:122002

I have taken insurance for iphonex and i met with an accident and my phone screen damaged. I submitted all my documents and now my claim is rejected without any reason. There is no transparency, no updates, they just decide abruptly and reject the claim. Is this for what i have been paying insurance premium monthly to vodafone.

Date of the incident was 21-jan and the same day i raised a claim and started the process of document...
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Narendra Chetani
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without prior information & alert directly deduct rs.24 on 28 jan 2019

Address:Jaipur, Rajasthan, 302019

I booked a complaint regarding direct deduct rs. 24 for validity extend without prior information if you do not recharge than we deduct rs.24 from your existing balance as per vodafone service request number is [protected].

My validity expired on 28 jan 2019 but company deduct rs. 24 at midnigt near about 3 or am on 29 jan 2019.
But comany not give me a message for deduction. If i not recharge the validity on 28.01.19...
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S
sancopper
from Namakkal, Tamil Nadu
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vulgar calls

Dear sir,

We are getting vulgar calls from the no [protected]. It seems that the number is misused and not in his name. The person is calling us for having sex. My wife is receiving calls from this number since yesterday and he id continuously calling and send sms. I my self called him and he accepts that the number is not in his name and he has many such numbers being continuously called for having sex every day. Request to...
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S
sourav866
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge done, money debited from bank, vodafone not credited

Address:New Delhi, Delhi, 110025

I changed my vodafone connection from postpaid to prepaid and recharged rs 199 yesterday. However, the amount did not get credited to my vodafone number and my number is still inactive due to no recharge. Network is available on the sim but i am unable to make phone calls.

All details mentioned in attachment.

Request to immediately activate the vodafone number....
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Pranay Gawas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blocking services to stop me from porting

Address:Mumbai City, Maharashtra, 400605

I wanted to port my vf so i tried sending port to 1900 with sufficient balance and an internal error was shown. Then i contacted vf cs and told them about the issue. They denied blocking and said that i need to activate their plan to send an sms. So i recharged again with a plan of validity 1-day which included unlimited calls, 100 sms and 100 mb data, i got the message that the same has been activated. But still i couldn't use any services.br...
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Mr Upadhyay
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging international roaming without my permission

Address:Thane, Maharashtra, 421306

Vodafone have charged me 18k against international roaming without me activating of the same and i was at uttar pradesh - nepal border, still they charged for international roaming even i didn't cross the border. And when i visited thailand and apply for international roaming by paying charges, then they was no network in thailand even they told me that i have no problem there as they provide the services for thailand. But in this case they...
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Sumeet Dubey
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming service (no service actually)

Address:Mumbai City, Maharashtra, 400060

I was travelling to Dubai from the 23rd to the 30th of Dec 2018. Prior to departing for the trip, I had activated iRoamfree 2500 as a 7 day package through the My Vodafone app. This has been verified by your Vodafone Customer Care executives.

From the time I landed in Dubai to the time I returned, I was unable to latch onto any network. I never received service, and my phone constantly showed 'No Service'. With the...
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Doli Jain
from Bareilly, Uttar Pradesh
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please refund it

Address:Muzaffarnagar, Uttar Pradesh, 251001

Please help i have purchase a sarre.. But we are not reliever that wrongly delivered a suit. So.. Please replace it.. Or. We refund my payment. As soon as possible for this.. Please please help them. So.. As soon to be fast as possibe so kindly grant me. Please help. Them...... Ty...
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F
Fufa
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsupported bad experience.

Address:New Delhi, Delhi, 110046

Hi, i have a postpaid connection of voda. I need hardcopy of it to submit in my office and i regularly mailed to voda call them upto appellant dept. But still not solution is come. As well as they advice me for and denied the services. So, please take a strict and quick action on it. My number is [protected]. And if they have no resolution on it then tell...
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A
Abhi0000007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad network service after converting from postpaid to prepaid

Address:Pune, Maharashtra, 411057

Vodafone had very costly postpaid plans and i was using for last 3 years, now when i got to know the better plan for prepaid, so i changed my vodafone to postpaid to prepaid.
Now i facing too much issue with the network and internet data.
Lots of time my call was disconnected and not getting network for around hours period.
Why this type of bad service vodafone providing for prepaid customers?
All should be the...
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Matiur Molla
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disconnect my mobile service

Address:700140

My vodafone number [protected]. I request my mobile number port. But no help to costumer care service. My mobile number out going and incoming call disconnect.[protected].[protected] my mobile phone recharge rs 35/-. Plz help my mobile service....
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P
PraveenNK10
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sudden termination of lifetime free incoming call facility

Address:Mumbai City, Maharashtra, 400053

My free incoming call facility has been terminated by vodafone india since last month. I am unable to receive calls leading to loss of monetary income.
I wish to know why this has been done when the contract clearly states incoming free for life. I have had this number since 1998 ever since the launch of mobile services in india. I cannot change this number after 20 years o[censored]sing it!
I also have a n and from vodafone india...
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N
nisha.haria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent charges

Address:Mumbai City, Maharashtra, 400051

Respected sir,
Vodafone has fraudulently activated higher amount plan on my vodafone aim since 29th oct 2018 without my consent.
Even after taking down request by customer care to verse the charges and activate the original plan, vodafone didn't change the plan and since then sending me huge bills even though i don't have any such usages.

My vodafone number: [protected]
My original plan was for rs. 99...
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D
dibydoc
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

willful rejection/delay of eligible porting request

Sir,
I'm a Vodafone customer for long. On 21 January 12:09 AM I sent a message from my Vodafone Prepaid number [protected] to 1900 to get the UPC & got standard response from 1900 that ' we have received your Porting Out request and you will receive the UPC shortly...'
But I didn't get the UPC even after that. Next morning I sent another SMS to 1900 & got the same reply ' we have received...' I also got an SMS from 1901 that...
+2 photos
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A
Apeksin
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess charges for packs which was asked only for 10 days but being charged for 2 months now

Address:122001

They have charged me extra from the international pack which as for rs 3999 but i thought a little extra use and taxes ca still make the bill upto rs 8000. After that, even i returned back to india and my charges should have been nominal as per the pack but the kept charging me for international data is what i understand. I ended up paying rs 14800 that particular month of december as they had barred my services but i would like to inform...
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sumen
from Basirhat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

Address:Raigad, Maharashtra, 402108

महाशय
सर वोडाफोन का सिम कार्ड है । मेरा मोबाइल नो [protected] मे 90 दिन के लिये रिचार्ज किया है और 17.03.2019 तारिक ताक वैलिडिटी है । कोभी ऐसा प्रोब्लेम नही हुया है । 27.01.2019 तारीख को रातमे...
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nazeerahamed88
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst customer service

Address:600032

I am a Vodafone postpaid customer. Today i decided to change my postpaid to prepaid connection in Vodafone. So i inquired to customer care about the process, they confirm that i can change whenever i want. To change to prepaid connection, they mentioned i need to visit the store and pay the unbill amount and you can request them for new prepaid connection within 3 days new connection will get activated.

So first i visited to...
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Pinaki2061
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge to the wrong number

Address:711201
Website:www.vodafone.net.in

Sir,
This is to inform you that i have recharged an amount of rs. 399 to [protected] but the amount redirect to [protected] by the mistakes of the company onr[protected]. Hence i called to the customer service in which i suppose to hold the call for 2.30 hours but no results. So its my humble prayer before you to take necessary steps to refund the amount. Expecting your cooperation...
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V
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issue

Address:131103

Hi
I am vikas dahiya and i am complaining from last 3 years against network issue at my village but no one can resolve it. They are selling their sim but not updated their network strength which is cause of mentally harrashment. My village 3 km from capital of india but no one look at this. When we want to do a call we have to go on roof. If there is any emergency we unable to do call from ground floor.
Hope you understand...
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Udhay warraich
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fooling customers (vodafone store, rai market, ambala cantt haryana

Address:Ambala, Haryana, 133001

Vodafone store - rai market ambala has got the worst staff that any store can have. Staff member-ms. Seema n the store manager lady aswell are so rude to the customers.
I had requested to port my vodafone number from postpaid to prepaid. My postpaid services were suspended on my request but the prepaid number didnot start working because inspite of charging me rs500 for the recharge, they didnot recharge my number. As a result of which...
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