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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 468

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V
Varun Ramu
from Bengaluru, Karnataka
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bad language communication regarding postpaid bill payment

Address:560096
Website:www.vodafone.com

I was using vodafone postpaid connection number [protected] due to some personal problems i was not able to pay the bill from last 4 months which i had communicated to vodafone telecalling executives today some person called me from this number [protected] informing me that he is calling from vodafone and scoulding me in bad words and asking me to come to police station immediately i informed him that i am out of town and would make the payment...
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S
Snehal Khasale
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international roaming

I am using vodafone india sim in usa. I want to use international roaming facility.

But i am not able to get network available. Cc of vodafone says select t-mobile in manual network search but i am getting error 'could not connect to network now. Please try again later'.
I am not getting proper response from vodafone team.

I have tried 3 cell phones still no luck. As per vodafone team, problem is with...
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A
aakash.321
from Ahmedabad, Gujarat
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worst customer service ever noticed.

Address:380007

They have undertaken the you broadband. I have enquired about the installation at my home. And vodafone useless team without technical feasibility agreed to install net at my home. They have collected cheque also and after three days at the time of installing they said that there is some technical fault so net could not be installed. And refused to install connection. When i asked to send my cheque back to me they wasted my time in stop payment...
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T
Tophani Dm
from Panipat, Haryana
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money deduction

Address:560076
Website:Vodafone network

This is the worst connection ever. I recharged for 49rs for which i should get 1gb data as i am eligible by recharging for 1500rs data pack. Instead i got 38rs talktime & for calling customer care they charged additional 11rs.

This is how vodafone is surviving on others money.
Last month i was having problem of the vas services getting activated automatically & my money was getting deducted.

After several...
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K
kamaljeet ranga
from Delhi, Delhi
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activation of fraud vas scheme after so many calls

Address:122001

Dear sir,
I have a vodafone postpaid connection having number [protected]. I have choose the scheme 499 per month for my number. But voda company fraudulently activated so many vas without my concern on this number and send me the bill approx 3000/-. After that i have raised my complaint to cyber crime branch, due to this voda wavered me back and billed only 910 rs. Then i called to customer care and told that i don't want any vas...
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D
drrsuppal
from Aizawl, Mizoram
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recharge not done

Address:Ludhiana, Punjab, 141004

Sir,
I did recharge for rs 310 from vodafone on 13th august 2017 recharge failed but the amount debited from my account. Refund not received till date.
8/13/17, 14:05 - r s uppal message received is given below
8/16/17, 06:15 - jasdeep kaur: your request to recharge 310 inr cannot be processed at this time. Transaction number is rjr[protected]

Sbi bank ref no
Reference no [protected]ihe9985524...
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H
Hriday Jawla
from Delhi, Delhi
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srmcard

Address:603203

Vodafone has taken around 1000 rupees from me lately first i came as a college student from Maharashtra to chennai and requested for porting my sim and my sim never got ported and they took 250 rupees from me then i bought a new sim card worth 500rs and it worked fine for 20 days then suddenly it got deactivated they didn't halp a bit when i tried contacting them then they asked me to go to Vodafone store which is 17 kms from my college then...
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A
ashu suryawanshi
from Indore, Madhya Pradesh
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abusing phone call

A phone no. [protected] ...call me ..and abused..kindly take rigid action against such type of caller ..that they could not make it again with anybody..
On trucaller its named kinnu voda from bihar..if it could help to locate the culprit...they are used to do it..and then put ur call busy ......
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A
Arunveerappa Veerappa
from Chennai, Tamil Nadu
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postpaid to prepaid conversion

Address:625017

My vodafone postpaid connection no..[protected], i had requested to convert my postpaid connection to prepaid in vodafone store in nov 2016., they said you have to pat the current bill then only we can convert and i paid the same. But the number was not changed to prepaid, and next month the same story and i paid the bill, again the number was not converted to prepaid and at last the keep sending bills and disconnected my number. Customer...
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S
Snehalrathod1985
from Ahmedabad, Gujarat
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prepaid number deactivated

Address:Ahmedabad, Gujarat, 380015

Dear sir, my Airtel number [protected] is deactivated since last 7 days..still my number is deactivated..I am facing problem..none of your executive had taken responsibility..pls solve this issue..on 10th August my postpaid number was deactivated...there is a issue between your server and executive..and I am facing problem...
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I
Ipsita barik
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

as per the offers the benefits is not available

Address:759148
Website:Vodafonecare.ors@vodafone. Com

The offer is shown in phn by using *121# of 399 but after rechargingwe didn't get the benefit shown as per the offer. Highly disappointed being a customer. Phn no [protected]. The offer was on recharging 399 u will get unlimited call and 1gb/ day net for 84 days. But after recharging 335 in main balance came. Hope to resolve the problem soon or else we will compel to take the necessary action that is suitable to us. Hope for a better and quick...
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T
thegr
from Mumbai, Maharashtra
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advertisements on outgoing calls

I have Vodafone prepaid, and subscribed to their 496 pack (1000 mins monthly plus 1GB daily).

When I make an outgoing call, I get a Vodafone advertisement that starts in Hindi - press 0 to skip this message - and get advertisements about some new offer or plan.

This is very irritating - most of my calls are work related, and to postpone an important call to listen to advertising is very frustrating. And this...
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A
anjalirajput
from Ahmedabad, Gujarat
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wrong information and misguide by customer executive

Address:Ahmedabad, Gujarat, 382481

Hi

I had Vodafone numbers [protected] Gujarat location. I 've converted my postpaid no to prepaid nos the Customer care executive have not informed me about the first recharge policy of the company. I have been calling the call center since last two days but not a single executive is responding properly. one executive is saying this policy is when you want to recharge within 24 hrs of the card activation while other is informing...
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I was using Vodafone (Gujarat) postpaid number +91 [protected]. I requested to deactivate due to my transfer to Hyderabad.

The request was accepted and refund also processed. However, now new bill is generated and Vodafone is pressuring me to payout. I have done several emails every time new customer representative responds; and every time I am responding the same thing as follows:

1. The number [protected] has...
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D
Dipu2103
from Veraval, Gujarat
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plan change issue

Address:380019

I received from vodafone service executive to change the plan because I want to do portability.
I refused their request and said I dont want to change the any plan because I already requested for portabilty.
But they changed my plan from 349 to 399 P.M.
Without my permission.
Now I called so many times in customer care they says only that without you permission no one can do.
I said I have call recording...
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K
kaushikmahato
from Parlakimidi, Andhra Pradesh
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vodafone m pesa threatening sms

Got a threat sms from mpesa in my vodafone number. Which mentioned 'reactive your mpesa account within 30 days, otherwise mpesa will penalise me per month Rs. 50 plus service charge. Here I have a question why you guys open this type of ######## account with any new vodafone connection? Here i'm requesting vodafone guys please remove mpesa account from my vodafone connection otherwise I will disconnect my vodafone connection with...
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V
Vikas Mahur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone store staff lost my dl

Address:Faridabad, Haryana, 121010

Sir,
It's regarding the irresponsible behaviour shown by Vodafone store staff. Actually i visited Vodafone store located in Sec 21 S.C.O 150, Ground floor, Shopping Centre, Sector 21C, Faridabad, Haryana 121001 on 08/08/17 regarding conversion of my postpaid number [protected] to prepaid for which i have provided my Driving licence as an identity proof, during the further process they lost my DL somewhere. When i asked for it they(Ravi...
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K
KarSans
from Gurgaon, Haryana
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sim activation

Address:110092

I bought a postpaid Vodafone sim on 13/08/2017, I was assured by the sales person that the sim will be activated on the same day as I needed it urgently.
It didn't get activated so I decided to wait till tomorrow i.e 14/08/2017.
I called the Vodafone complaint number(198) 5 times .Each time the customer care executive told me that the sim doesn't belong to Vodafone and belongs to some other carrier.One even accused me of playing...
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V
vpmp
from Delhi, Delhi
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customer care service

Address:110051

I inform to you that your customer executive Mr. Sanjeev kumar and Miss ekta who called me on Monday and Sunday respectively. This type of service provided by him is too bad. My phone call had been cut from his/her side within conversation. And after that call me again and again. And again cut call within conversation. So please i want to port my number in other operator and i am getting call again and again for service issues but after given...
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R
ramesh139
from Chennai, Tamil Nadu
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non active tariff

Address:518134

Respected sir, My sim no [protected] I was recharge taiff plan on 10/08/17 local 10/pm for 56.days but non active rate cutter and my last call is on 11/08/17 00.03.28 call cast is 4.16. They have
deduction exceed amount, Already the same incident has been occured. I have sent two e mails for resolve the problem
but invain, custamer care not answering
me. Please take necessary action. M .Ramesh, ex-army. [protected]...
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