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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 464

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M
Mrittika05
from Jamuria, West Bengal
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not being able to send messages

Sir, I am not being able to send messages from today morning from my Vodafone number .I donot have balance but I have message balance (400 messages for 38/- for 4 weeks).it was all fine till last night buy this problem had occurred from today morning and I am constantly trying to send messages. It's urgent . please help...
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M
MKChauhan
from Gurgaon, Haryana
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plan and its services

Address:110084

Hi,

I am post paid customer of vodafone and my phone no is [protected]. The vodafone representative explained me about new plan calling + data in rs 349.
Plan name is red4business_349_2017. He said one gb data in month will provide you.

Regularly i am using jio for data and i no need to use vodafone data, so i not notice my bills and pay regularly.

Now i talk to customer care and they says...
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S
shabnam syed
from Mumbai, Maharashtra
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huge amount of bill charged

Address:Mumbai City, Maharashtra, 401107

My vodafone mobile number is [protected] i am misguided with vodafone customer care to tkae 399 plan saying my bill will be less on the contrary i received huge amount of rs. 1500 this month which is wrong.

First of all i have not used coz i am using jio past 3 months now, then vodafone deactived for 10 days then howcome so much amount bill i recevived. Upon calling they are not listening every month they charge so much please...
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K
Kishore Vemula
from Coimbatore, Tamil Nadu
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not getting value benefit of recharge cheated by vodafone agent

Address:Chennai, Tamil Nadu, 600015

I am a good coustmer of vodafone and i am using this services for the past 5 years;
Recently i have taken a new sim on 12 aug but on that day they did not activated sim, so on next day when we went to that store and said about that sim not activated at that time activated, but did not recive any balance on that day but paid 444 amount to the agent of vodafone, on taking new sim we have asked him about the plan he replaid that daily...
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P
padmaammu
from Bengaluru, Karnataka
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request not resolved. careless attitude

Address:Bangalore, Karnataka, 560045
Website:www.vodafone.in

Hi,
I went to vodafone store nagawara on 29th july for postpaid to prepaid migration. They took cash of 476 from me. Also auto pay of 242 (Bill) was deducted from my debit card, so totally 718 i have paid.

Since the stupid vodafone people delayed to migrate my sim, i had called them so many times, but as usual received a careless response.

After 15 days my sim got migrated from postpaid to prepaid and in...
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S
Samidul111
from Kolkata, West Bengal
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there is no 4g network coverage at my location

There is no 4g network coverege at my location. My mobile number is [protected], west bengal circle. There is a vodafone 2g tower beside of my house. I can't access 4g internet. All the vodafone customers are facing same problem at my location. My location is a market place. I complained customer care and vodafone store many times but vodafone customer care did not take any steps against my problem.
My location - majhpara ration shop,...
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A
Arunavo
from Mumbai, Maharashtra
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refusal to disconnect connection of data card 9920313892

Address:Mumbai City, Maharashtra, 400056

I have personally gone to the vodafone gallery on sv road, andheri west and have requested them to deactivate on 3rd june'17, these shameless beggars have sent me a bill for rs. 766 payable on 29 august'17.

Please note my complaints numbers are:[protected] dated 3rd june'17 and subsequently[protected] dated 12/8/17.

Please ask withdraw the above bill and deactivate the service....
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R
Ramanath Labh
from Delhi, Delhi
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extra charges in bill (internet charges)

Address:New Delhi, Delhi

My vodafone plan 199, i tack only talk plan but bill generate with internet plan, in the time of connection i requested your staff no any need internet plan, but she was add internet charges. I am no any use your internet.
So i kindly request you correct my vodafone bill urgently.
I no any payment paid for internet charge.

Thanks
Ramanath labh
[protected]...
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I
Iniya Raj
from Vidisha, Madhya Pradesh
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payment debited from bank but no recharge

Address:Coimbatore, Tamil Nadu, 641113
Website:My vodafone APP

My vodafone number is [protected]. On 19-august-2017 i did recharge my number from icici net-banking for rs249 and also debit card payment 249 through same bank. Both the time transaction got failed. But totally 498 rs deducted in my account

Please verify the same and you can contact me on [protected]@gmail.com or my mobile number:[protected]

Regards,
Iniyaraj....
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V
vaibhav_2012
from Nagpur, Maharashtra
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regarding internet speed and quality of service

Address:Ahmedabad, Gujarat, 382415

I had recharge of rs 399 for vodafone internet 4g internet with offer of 84 days. I had complain regarding this and they replied me that we know that we had internet speed issue and in near future we look into this. But that's not right thing as i get my 399 rs. You should give me internet speed and good service if not than kindly give me my 399 rs. Back....
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A
Ashish Tyagi 790
from New Delhi, Delhi
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charged for data while on international roaming

Address:122001

Hi

I was traveling to usa in july and had called vodafone customer care to activate international roaming and simultaneously deactivate any data plan.

I did this because i only wanted to receive otp messages from my bank. I was not using my vodafone number to make any calls or use internet. I was told i have to pay inr 150 per month for such services, to which i agreed.

One day when i was in usa,...
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A
Anil Kumar Varil
from Chennai, Tamil Nadu
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billing and plan issue

Address:Mumbai City, Maharashtra, 400093

I have multiple vodafone numbers in mumbai, one which i have given to my mom is [protected].
3 months back somehow the plan got changed from a basic 126/- to a higher plan of 400/-. And since i did not make the payment it was deactivated last month. Now i had to make a payment of 1700/- for 3 months and reactivate it. When asked to change the plan, the vodafone store guy is saying that since this is a corporate account i would have...
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V
Vibhor2687
from Delhi, Delhi
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issue with the network and internet services

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi
I am highly disappointed with your service and customer support care.
Every time i am getting different response
And i dont want to use your services further. I have 8 no. And i want to change my service provider.
Following are my no
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Regards
Vibhor...
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A
anupriyas46
from Delhi, Delhi
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I'm complaint about my balance deduction

Address:New Delhi, Delhi, 110030

I just upgraded my sim from 3g to 4g vodafone provided me 10gb data, i just recharged rs165 to my no.... While using free data in delhi ncr reason... Network varies from 4g to 3g...4g to 2g... They (Vodafone) cut my balance rs 111... And when i called them 3 times they said they will cut my balance because my network varies from 4g to 3g... And 4g to 2g that's y we cut ur balance... What a sit...1st they do not provide network strength and...
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P
Piyush0589
from Pune, Maharashtra
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not allowing to pay bill for deactivated number

Address:411006

Hi, one month ago i deactivated my datasim [protected]. The outstanding i wanted to clear but the vodafone online bill payment says its an invalid number since its deactivated now. Pls help me in clearing out otherwise next month u guys will oy come and say sir u did not clear dues so here is new bill with late fee...
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Y
ygvb
from Luckeesarai, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for block

Address:Sitamarhi, Bihar, 32014

Hello sir my mobile quarrel was stolen yesterday, in which vodafone's sim card was installed and one other simcard that is idea, please block my vodafone number just now i shall always be grateful for this thanku help me please thanku so much hello sir, vodafone's sim card has been running for a long time but when i was coming from kali, my mobile was stolen in the bus. There were two sims in the mobile. One vodafone and the other idea's...
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M
Mark Panggam
from Kolkata, West Bengal
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slow internet

Address:791103
Website:Vodafone

Hello,
My vodafone sim isn't that much good as it is describe in the adds. My sim has a very low internet connection, even though it shows 4g network, it only speed is 200 kbp/s or even less which is a very tired some for me when i download a movie, so i think i have to skip the vodafone sim and opt for the others and who would want a slow network in a high speed friends.
Thank you....
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C
Com_2013
from Brahmapur, Odisha
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non compliance of offer against successful recharge

Address:711411

Already complained against the non-compliance of commitment against successful recharge of rs. 344.00 on 22nd july 2017 at 23.46. Non availability of data pack as well as no call could be done. Offer sent to me from 57643 on 22nd july 2017 at 23.45 for recharge of rs.344.00 56gb (1gb/day)+free calls - 56day. Successful recharge on 22nd july 2017 at 23.46. Vide transaction id: kor[protected]. Internet pack stopped and as well as no call...
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C
Com_2013
from Brahmapur, Odisha
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non compliance of offer against successful recharge

Address:711411

Please note that one offer has been sent to me from 57643 through sms on 22nd july 2017 at 23.45 stating that i may get the benefit of 56gb data (1gb/day)+ free calls-56d on recharge of rs. 344.00. Accordingly i recharge successfully of mrp rs 344 on 22nd july 2017 at 23.46 vide transaction id kor[protected]. On fine morning of 19th august, 2017 one sms has been sent to me that your internet pack has expired. Dial *111# to buy internet...
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Y
yakul
from Gurgaon, Haryana
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all services deactivate / barred for mobile no. 9736574200

Address:New Delhi, Delhi, 110085

With reference to the above mobile number all the services were barred on 14/08/2017 without any reasons. On calling the customer care the reason given was wrong address verification. But to my surprise no physical verifications was done actually. On repeated requests at vodafone store no satisfactory reply is given by their staff. According to them i need to shift from post paid to prepaid and again from prepaid to postpaid. Is this the...
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