[Resolved] Xolo — mobile was stolen | |
sir may xolo Q900T was stolen on 17/11/2014 . I also complain to may near police station but they say that inform your manufacture company they trace the mobile through IMEI number. So please trace may mobile
number is use before stolen is - +91 [protected]
and may mobile IMEI no - [protected] / [protected] Was this information helpful? | |
Complaint marked as Resolved
Verified Support Dec 01, 2014 Xolo Customer Care's response Dear Mr. Ranjeet,
Greetings of the Day!
Thank you for addressing your grievance to us.
Firstly, we are sorry to know that your handset has been lost. With reference to your query, kindly get in touch with the service provider (Airtel, Idea, Vodafone etc.) and they will assist you regarding your concern.
With reference to your issue, we regret to inform you that we are unable to help in this issue as we are only the manufacturer of the product and we have no rights to trace or deactivate the mobile from our end, for the same you have to contact your service provider, they could help you in this regards.
We hope this information will be useful to you.
Lastly, we apologize for our inability to serve you directly.
We appreciate your support and patience and assure you of our best services always.
Warm Regards,
Sandeep Dey
XOLO Care
[protected]@xolo.in
www.xolo.in
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