[Resolved]  Yatra Online / Yatratrip.in — Payment fraud

Address:GURUGRAM
Website:yatra.com

These is to inform you i karan dutta had booked a flight ticket from bagdogra airport to mumbai airport for 06/11/21 in spicejet from yatra website with yatra reference number[protected] and during the time of the payment the money was debited from my bank ac but i did not recieve any information of the booking nor the ticket was booked yatra has done fraud with me my only complain is that yarta needs to refund my money and they are not doing that and anyone from the yatra company is not responding .
*details:
#payment amount- rs.6299
#me as a customer - karan dutta
#payment reference number(bank reference number[protected]
#txn id- t2110201805187161431918
#paid to- yatra.[protected]@axisbank
#paid from- phonepe
#yatra upi payment
the amount has been debited from my icici bank ac and after debiting anyone is not responding and nothing given yatra is totally fraud and they are doing money laundering with the innocent customers please look into this matter and i want my money refund as soon as possible.
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Nov 27, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2021
Yatra Online / YatraTrip.in Customer Care's response
Hi, Greetings from Yatra.com! We would like to inform you that your refund of INR 6299 has been processed from our end on 20 Oct 2021. Please note, your bank may takes up to 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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