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Yepme.com Customer Care

VAS Data Services Pvt Ltd / Growthways Trading Pvt Ltd

312 F, 3rd Floor, Centrum Plaza, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1800-103-4490
Mobile:+91 (0) 120-4851250
VAS Data Services Pvt Ltd Corporate Office
Address: 312 F Centrum Plaza, Golf Course Road, Gurgaon, HR 122001, India
Phone:+91 124 495 1830

Trade Enquiries & Bulk Orders Contact Number: +91 8287837799
Email: trade@yepme.com
 
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Yepme.com Complaints & Reviews

Yepme.com - Ordered goods not received & no reply from yepme

User
 sankar125 on Jul 5, 2014
I am ordered a shoe and a t-shirt at 24 th June. i received a mail from yepme my order will be received in 30th june. th not yet received goods. No messages received from yepme. I don't know about my order. i was suffered about this one. Then why are they adversited too much but service is very bad......
Complaint comments Read comments [4] Complaint category Online Shopping

Yepme.com - Unprofessional & Fraud Company

User
 vijsan005 on Jul 5, 2014
Order No. 7727307 I have placed an order for 5 item vide order no 7727307 on 28 June 2014 and paid for it through net banking. Since I didn't received any confirmation from Yepme, hence I was forced to call the customer care myself and confirmed the order. After 3 -4 days, I again called up the Yepme customer care to know the status, their CC representative again confirmed that all the 5 items will be shipped soon, but didn't provided any dispatch date. Today on July 05, I called up again to confirm the order and they said that 2 items has been cancelled as they are now out of stock and rest...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Refund Issue From 8th May 2014.

User
 ngl78sunny on Jul 4, 2014
I placed my order on 8th May 2014, order no.6803566, online payment done but after 2 days when i checked the status of my order, it was showing that order cancelled by customer. & When I called the helpline they told that your order got cancelled & you will get the refund within 10 day's & given me the complaint no 717133. But since then I am waiting for my refund & whenever I call the helpline, they say that it will take 5 more day's to get the status from our finance department. Today also (4th July 2014) same way they told that it will take 5 more day's because they have not got...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme - Defective shoe not replaced

User
 amitpandey2805 on Jul 1, 2014
Hi,

I placed a order of loafer shoes. When I opened the delivery packet I saw totally defected Shoes.
When I told for replacement in customer care they are saying you have to speed-post the delivery in good condition
first of all I told you this is not my mistake this is your responsibility to deliver product in best condition.
If I replace the product whether the color or size matter than I speed-post it no doubt.
This is so disgusting I ordered first time in Yep me now I will never order in this totally fake company.
Please consumer forum do...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - they are not Refunding my money

User
 arun2172 on Jun 30, 2014
I have ordered a shoe on april 15th 2014. The shoe was not in a proper condition so i gave a complaint within a week of my purchase.. and this has taken so long nearly 2 months that they are not refunding my money. purchase order details Order Id : 6405927 Total Amount : INR (Indian Rupees) 398 Your order details : Product Yepme Grey Canvas Shoes...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Order Status - Pending Review

User
 rajasekar646 on Jun 30, 2014
29-Jun i placed a new order on yepme it always shows "Dear Customer, your order is Pending for verification due to insufficient information. Call our customer care at 0124–4750200 to verify your order. Please click here if you wish to cancel your order." I called a customer care he said complaint raised & it will be resolved with in 24hrs.The complaint is closed immediately(Complaint Screenshot attached) but it still shows "Dear Customer, your order is Pending for verification due to insufficient information. Call our customer care at0124–4750200 to verify your order. Please click...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Order Number : 7501513

User
 karthik050782 on Jun 29, 2014
Dear YepMe, Surprised, how still you are running the business. Placed an order on 14-Jun-2014, still not received. Called 3 times the customer care, 2 times complaint raised through online. No response. Please educate your customer care people on how to speak with the customer. Now, i am completely fedup and please reverse my transaction. Don't say it will reach it on Tomorrow/Dayafter within 48 hours. I know it won't reach even after 2020. Thanks to reverse my order! And please if you don't have a good customer support, stop your business and do something else. Karthik...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Yepme - misguided for product dispatch status

User
 Deepak Seraji on Jun 28, 2014
sir / madam i purchase footwear product from yepme websit dt.23.06.2014 and they are provide me order is dispatch dt. 24.06.2014 and trace id as under: Yepme Home › Order Dispatch Details Dispatch Date - 24 Jun 2014 Courier Name - Overnite POD Number - *7252582433* when we check the details at overnite courier website but there is no any track record found and i inform the office executive of yepme dt 27.06.2014 and the told us your product is dispatch but there is no track report on courier website, today i check the track there is found dispatch dt. 27.06.2014 and its provide me after...
Complaint comments Read comments [1] Complaint category Online Shopping

Yepme.com - Refund not given till

User
 Rahul Gadia on Jun 25, 2014
this is Rahul Gadia i canclled an order of rs 1459/- (order no:-7152971) just after 5 minutes of booking which is booked on below name n address:- Amit Jain4, station road, Jaora Dist:- Ratlam pin code:-457226.contact no:- 9424591256, bez i have to book some more articles. but i didnt get refund of rs 1459/- which i paid online .i also called to companies customer care they promised me 3 times for refund of my money.i mailed all required documents with order no. 4 times but no any process done from company. look into matter n refund me rs 1459/- to my bank a/c....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Never shipped and order deleted from yepme database

User
 param1987 on Jun 25, 2014
Hi, My Name is Param and I would like to tell you about my order id - 7433975 I have ordered 10 products and never get that. The status from the first day was "ready for dispatched" but never dispatched. After every 3 days i received an sms for inconvinience and delay for 2-3 days and after 15 days when i called yepme, their staff told me that your order will take more days. And when i asked them to cancel my order then they told me that your order is already cancelled. And with few seconds then deleted the order from my account. They deleted the complete order history. So as per...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Refund of order no.6983085

User
 yoosaf.E.A on Jun 21, 2014
Dear sir,

Kindly pay me back the amount 789/, as the order no 6983085 not yet delivered.


Mob no 9946520673


Thank u,


Shoes, tshirt on 18thmay.It is not yet received.So.Kindly pay back the amount 789/-...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - i booked my order last 10 days, but no order dispatched

User
 perth on Jun 20, 2014
Hello sir i book my order for 10 shoes last 10 days but no dispatched ... This is the bad services no positive reply for your companies.. My order no. Is 7413985 . Your toll free helpline no is not responding and chargeble number not receve any customer care officer ...my orders date is 9th june .. Proof is in pic you see it.. So pls get action immediately ....
Complaint comments Read comments [1] Complaint category Online Shopping

Yepme - Replacement of Shoes

User
 babark on Jun 19, 2014
Dear Sir, I ordered ( Order No. 6965111) a pair of brown casual shoes from Yepme on 17th of May which i received on 21st of May, 2014. I wore those shoes for 6 days and it broke off ( sole was detached). I wrote a complaint ( complaint Number 755698) on yepme website on 14th June, 2014. On 19th june i received a mail from their side that the issue has been resolved. I immediately called up their customer care number and asked them how have they resolved the issue, executive replied that Shoe cannot be replaced or money refunded so the issue is resolved. It was funny but sad. Now i dont know...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - canceled a shoe from my booked order

User
 srikantrathi123 on Jun 18, 2014
i book 5 tshirts and two shoes altogethr but they guyz cancelled one pair of shoes without any information those shoes for which i ordered so much order they cancelled that pair of shoes.and its been 20 days and my order has not yet been dispached...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Order canceled without any information

User
 007rajesh.arya@gmail.com on Jun 18, 2014
i have made a order to Yepme (Order Id :7174256) on 28 may 2014 expected delivery date was 1 of june 2014. but i not received my product on 1 june then i have checked with the helpline no and got informed that your order has been canceled. this is the mail that i have got. can any one help me that how i can make a legally complaint against Yepme. Dear Rajesh Arya, Thank you for your order from www.yepme.com. Order Id : 7174256 Expected delivery date : June 01, 2014 Mode Of Payment : Cash On Delivery Total Amount : INR (Indian Rupees) 605 Your order details : ProductQuantitySizeYepme Navy...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - manufacturing defect

User
 aman nigam on Jun 17, 2014
i have ordered a pair of olive casual shoes, i got it so late and the shoes are same in shape there is manufacturing defect. customer care are busy all the time whenever i use to call, i cant understand what to do and where to go, please help me. My order no. is 7296614...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - Worst experience! Never buy anything from here.

User
 bittu3867 on Jun 17, 2014
I bought some Tees from this site on 4th June and They promised to deliver on 8th June. TO my surprise they have not delivered anything as of today!(17th june). In between i contacted them almost every day but they are so rude that sometime I lost my temper too.. :( I am still waiting for my Tees to get dispatched! YepMe sucks...This is first and last time I have bought anything from them! Order Number :- 7309830...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - smaller size of sandals is delivered so i want to exchange it with a larger size of 7.

User
 Élàn Neha on Jun 16, 2014
Sir, On 11june'14, I have placed an order of sandals and shoes after checking the size guide of yepme. But the sandal's size is shorter than the required size. Now I want to exchange my sandals to the larger size of 7. My order no. Is 7443842 and tracking no. Is DELYEPC233871. NEHA KUMARI...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - canceled order, refund not received yet!

User
 bdsp on Jun 14, 2014
Due to i didn't receive my order, i cancelled the order, but i didn't received my refund amount yet.I tried so many times to register a compliant on the issue, but the yepme customer service people register the compliant, they did 't return my money back.I never seen such a bad service from e-commerce service through online

my Order id:2115832...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Problem on delivery of ordered

User
 Malai Arasi on Jun 14, 2014
sir
I had ordered two bellies for rs.598(offer)..One of the two was delivered today but I had returned it, because I was told to give Rs.598 for a single belly..please enquire this and provide us with the correct order.
order no:7332782...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

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