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Yepme.com Customer Care

VAS Data Services Pvt Ltd / Growthways Trading Pvt Ltd

312 F, 3rd Floor, Centrum Plaza, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1800-103-4490
Mobile:+91 (0) 120-4851250
VAS Data Services Pvt Ltd Corporate Office
Address: 312 F Centrum Plaza, Golf Course Road, Gurgaon, HR 122001, India
Phone:+91 124 495 1830

Trade Enquiries & Bulk Orders Contact Number: +91 8287837799
Email: trade@yepme.com
 
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Yepme.com Complaints & Reviews

Yepme.com - NOT DELIVERED THE PRODUCT AND TAKEN ALL THE MONEY [Resolved]

User
 GuduruPrasad on Nov 11, 2014
Hi Sir, I had booked a product worth 500Rs. in Yempe on Sun, Aug 31, 2014 at 11:34 PM and they had sent the wrong item and based on the replacement policy I had returned the product with my money in DTDC courier. They gave confirmation about the product recieved and till now that was not recieved and all my money was taken by Yepme.com. 500 Rs. + Courier charge 180 Rs. I AM IN FULL LOSS because of Yempe. Order Id : 10328227 Expected delivery date : September 06, 2014 Mode Of Payment : Credit Total Amount : INR (Indian Rupees) 308 Your order details : Product Quantity Size Yepme...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Yepme.com - Amount Not refunded

User
 Anu gani on Nov 10, 2014
I have written so many mails. Submitted my bank statement to show my payment. First a lady staff called me and took all details and said I will receive my money within 6 days in the first week of October 2014. Still I did not get my money. Again I lodged my compliant this time on 7th November I got a call from the No 918521309552. That man who does not know proper English is asking My debit card number. My Cvv Number and Pin Number. I got the shock of my life.Is anybody responsible person from Yepme please tell me why should not I go to police? Why anybody want my Cvv Number and pin Number to refund...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Yepme.com - sandal size smaller

User
 ejaz2503 on Nov 9, 2014
my invoice nos are BK705286 and BK705284. The sandals recd are smaller in size even though the mentioned in thesandal is ad per order or one size higher. However the size of the sandals are small. Pls arrange to replace the sandals. Ejaz Ahmed...
Complaint comments Read comments Complaint category Credit Cards

Yepme.com - received item with stain on it..

User
 venki1990 on Nov 9, 2014
I have placed my order in yepme week back, first of all I received my order bit late, the most disgusting part is that I received my T-shirt with a big green colured stain on my right sleeve and also the the wrist watch is not the same as I see the website, when I contact customer care for return, they explained about the returning policy of yepme which is also not fair when compared to other websites, my questiions are 1. The people who pack the item are blind???? Even a small child can identify the Stain at its first sight. 2. Why the returning policy is so bad, if I return my product, I had...
Complaint comments Read comments Complaint category Online Shopping

Yepme.com - Refund of cash order

User
 Arumugraj on Nov 8, 2014
I had purchased a saree worth amount of Rs.1784.00 but they sent a saree worth Rs.200.00.So
i complaint about it and Yepme.com told me to return the product.I
have returned the saree and received a sms as received on
20/09/2014.From that day onwards i call them and it may cost more than
Rs5000.00 for refund of my money. One of yepme.com executive
officer told me as refund the money on 01/10/2014.So i send my
statement of a/c more than 5 times. Kindly take necessary steps to
refund my money immediately....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Oder not processed money not refunded

User
 Anu gani on Nov 7, 2014
YEPME company does not have any business ethics. I have to receive refund of money Rs 1049/- against order No 10426 864.I have sent my Bank statement as per their requirements 2 months back. Its over 2 months still not received thpe money. Now as I have all the poof and phone conversation I will go for Consumer court if I dont receive my money within a week. Annapurna.K Mobile No 9743126659...
Complaint comments Read comments Complaint category Banks

Yepme.com - Refund and Reverse pickup issue for order 10731929

User
 myshopping2013@gmail.com on Nov 6, 2014
Order Number : 10731929 Complaint Number : 1121922 I have requested reverse pickup for this. Why should I waste my time for doing packing and then go to courier facility and courier. This totally their mistake. They sent me product in bad condition. There are black spots on the belly and some of stones are missing. Why don't they perform quality check of the product before dispatch? This is also not in any box packing. Arrange Reverse pickup for this. This is their responsibility to send product in good condition. I have also emailed products images to refund@yepme.com. See what will they...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Didn't received refund amount

User
 Bharat S Yadav on Nov 5, 2014
Hi team, On 13th October, 2014 I bought 3 t-shirts from your site order no - 10646782. One of my friend ordered the same t-shirts one day before I ordered, after checking the T-shirts I didn't liked the quality so I place request to cancel my order - complain no 1075165 on 14 Oct, 2014. I asked them to stop my deliver and to process my refund. For the same I got call from your back end team stating I have raised complain under wrong bucket, so they are cancelling my request and they asked me to raise fresh request under late in delivery bucket. A point I want to highlight, as customer I didn't...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - ORDER NO-10693370../COMPLAIN ID-1112050

User
 poushali on Nov 5, 2014
Dear Sir...I Pradip kumar singha from west bengal Bankura district was placed a order which order no-10693370 & the complain id is 1112050 on 17/10/2014 through payment by debit card. Almost Yepme delivery consideration date was 26/10/2014...when delivery was not made into my address, I raised a complain, then after 5 days my order was delivered to me in sealing condition. When I open my order pack I was surprised that my order is discolured & back dated...Just like a used.On same day I was send this product on 01/11/2014 to new delhi-110037 with fill up the refund form which Yepme send...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Not yet received my order placed on 3rd sep 2014

User
 giri3056 on Nov 4, 2014
Sir I'm Giri from Trichy, Tamil nadu. I was ordered a shoe on 3-9-14, my order id is 10365678. They give a tracking details with delhivery 15121052241 dated on 6-9-14, this also wrong one. They commit me it should reach me on or before 12-9-14. Since the parcel not reached me, i made a complaint to yepme on 13-9-14 Complaint no 1009338. After my complaint they phoned me everyday about you received it or not. Everytime i replied them not yet received. After that they stopped calling me. I put another complaint on 24-10-14 Complaint no 1095017, nobody care about my complaint. Till now i cant able...
Complaint comments Read comments Complaint category Internet Services

Yepme - REFUND NOT PROCESSED EVEN AFTER 3 MONTHS OF PLACING THE REQUEST

User
 Frustrated with yepme on Nov 4, 2014
For sure I am never going to shop again from yepme and neither will I suggest the same to anyone else. One of my complaints is pending with yepme for months now with no relief. Their customer service just sucks and none of their supervisors are responsible enough to sort things out....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Regarding Refund my money fro Yepme.com

User
 Sweety Khandelwal on Nov 3, 2014
I have placed order of 3 sandals in 499/- rupees scheme on 21st September, 2014. & I have received it on 25th September, 2014. After receiving order I found that its not fit to my foot size so, as per instructed by their department persons through Telephonic talk I have sent my ordered sandals through DTDC Courier services on 27th September, 2014 in below given Address and requist them to sent my revised order in Foot Size No. 4 (Indian). Address: Yepme .Com K-618, Rangpuri Ext. A- Block, Near Tata Telco Service Station, New Delhi-110037 But till date I have not received any confirmation...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - payment already paid by debit card the product not received [Resolved]

User
 amit.bbcsi on Nov 1, 2014
It is my first order with Yepme.com.For raising complaint against unreceived item. I have placed an order for 2 jeans and my Order Id : 10605483 placed on 6th Oct. 2014 . After few days courier company tracking site say order delivered and signed but my order not received. I raised a complaint next day with Yepme customer care they said it will be delivered soon. After also 3-4 complaints and more than 15 days i didnt received the item.So i requested to check it. after this yepme blocked my account so that i cant able to log in to my yepme account and not seen status of about my order. reply ASAP...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Wrong & Defective product delivered

User
 rite2biswo on Oct 31, 2014
It happened with me many times, that is you sent the wrong product from you. and when I send the product for replace, I spend extra money for courier.So, who responsible for this reason? you sent wrong product and I spend my money?even product already defect that is back cover, it not close properly.Seriously I do not trusted your site.Solve it as soon as possible....
Complaint comments Read comments Complaint category Products & Services

Yepme.com - Refund not made by Yepme

User
 Niharika27 on Oct 30, 2014
I am highly disappointed with yepme. I have not received the refund for my complaint no. 1034547. I would not recommend yepme to anyone seeing my own experience. Yepme is a fraud company. Highly frustrated with yepme customer care and its services. I had purchased Two Jeans from Yepme on 22 September 2014. But size did not fit. I myself went to their warehouse and returned the items. Quality check was completed by 28 September and it's 31 October now one month has passed and still my refund is not initiated. Customer care tells to wait for 5-10 days more each time I call. Please help me. Thanks,...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Not Getting Refund of my order

User
 Sajan Shah on Oct 30, 2014
My Complaint Id for Yepme Refund Request is : 1020210. And I had courier my shoes on 19th of september and it was confimed from quality check on 23rd september and from that day it was told that refund would be processed with 10-12 working days. And I called them 6 times but they didnt reply very well and answered one thing only that it will take more 2-3days your refund is initiated. And it is now above 1 month so plzz Sir take some action asap. And i am attacing the photo of my courier reciept and in comlain details they changed the month of complaint to fool us. So Plz Its an big req. to take...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - it's been a month and amount not refunded

User
 oyash on Oct 29, 2014
My name is oyash paranjay. My email id- yash.gupta797@gmail.com Mob-7677761149 my order id is 10423906 and it was placed on 10th sept.When the shipment arrived, 1 product out of 4 which was a saree was defective.So, I requested for a refund for 1 product on 15th(same day the shipment arrived) and they told me to return that item by yourself and gave me a complaint id which is 1014036.So, I sent that item by courier (awb-398195498) on17th sept and it was delivered to them on 20th sept and the product passed the quality check on 26th sept.Then I called them and they told me that amount will be...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Yepme.com - Denying to replace the ordered product already taken from me

User
 Shirley Alwyn Aranjo on Oct 27, 2014
My name is Suvarna Aranjo and my email id is : suvarnabhoir@gmail.com. I placed an order on Yepme website for 2 shirts, 3 T-shirts, 1 trouser and 2 jeans on 12th Sept 2014 I faced a problem with the size of trouser and jeans so i called up their cust care who asked me to choose the other items in the same price so i chose two other items as a replacement for jeans and there was no replacement for the trouser so i asked them to refund me the amount. they asked me to courier the items to their address : K-618, Rangpuri Ext. A-Block, Near Tata Telco bus service station, New Delhi. they received...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - regarding delivery issue

User
 Akash Kumar ....... on Oct 26, 2014
sir my order no is 10712454 which i ordered on 19th oct which has to be dispatch now but till yet it didnt dispatch and even the tracking id they give is also fake ..i try to call their customer servce but the disconnect call after listening my query, , hope u will help me to file complaint against them and help to get my order...
Complaint comments Read comments Complaint category Movement & Delivery

Yepme.com - Refund not processed

User
 anithasreedhar on Oct 24, 2014
Sir, i've placed an prepaid order in YEPME on 26 july 2014 worth 672 rupees. After one week of placing the order i received wrong order, i have rasied a complaint with YEPME that wrong product is deliivered and later YEPME delivered a single product 8400391 worth 299 and said they will refund rest of 373 rupees. But still i didn't get the in my amount till today (24st oct., 2014) .I've called them upto 3 times to claim amount.But every time they are saying within 10 days amount will be refunded but till date that didn;t happen. I called even today and they are saying they are working on this...
Complaint comments Read comments Complaint category Online Shopping

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