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Yepme.com Customer Care

VAS Data Services Pvt Ltd / Growthways Trading Pvt Ltd

312 F, 3rd Floor, Centrum Plaza, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1800-103-4490
Mobile:+91 (0) 120-4851250
VAS Data Services Pvt Ltd Corporate Office
Address: 312 F Centrum Plaza, Golf Course Road, Gurgaon, HR 122001, India
Phone:+91 124 495 1830

Trade Enquiries & Bulk Orders Contact Number: +91 8287837799
Email: trade@yepme.com
 
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Yepme.com Complaints & Reviews

Yepme.com - refund of 13760410 order and 150 Rs shipping charge not refunded

User
 Rahul_PRATI2008 on Jun 21, 2015
I have placed my first order from this worst site and I recommend to everyone not to order from this site because of following reasons: 1) They don't have reverse pickup 2) If you return the order they will refund only 150 Rs voucher.If you request to transfer amount in your bank account they will regret and customer care people don't know how to talk to customer. They have worst customer care employees. 3) There is no senior or customer care executive to talk to customer. 4) Within one also they don't refund the money...
Complaint comments Read comments [2] Complaint category Online Shopping

Yepme.com - Refund of cancelled order not received. [Resolved]

User
 ravi15 on Jun 22, 2015
I ordered 3 pair of shoes on May 24, 2015. My Order ID is 13720506. I paid using debit card. I wanted to change the order so I canceled order next day but still not received refund in my bank account. I also called Yepme customer care 2 times they said me to wait both times. After waiting still not received my refund. Please refund money asap....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Not get the delivery of order

User
 rejeesh p on Jun 19, 2015
I had placed the order for yepme shoes on 28/05/2015 as per order Order Id : 13773644. I got a message from yepme shows that my order is dispatched on 15/06/2015 and will be delivered by 21/06/2015 (through COD Speed POst GGN, Docket No. *AO726632587IN* When I checked the status of my order today, it shows that I had returned my order and yepme receive back it. Please note that, I had not yet get any intimation or call regarding the delivery till the date. I am waiting for the order for about one month and now i got a really bad experience. I just want the order to be delivered to me......
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme - why there is no reverse pick up option in yepme

User
 nandu a on Jun 18, 2015
I ordered a t shirt in yepme but it has been placed 2times accidentally... And i placed a cancel and refund request on yepme.com... Bt it was delivered to my house when iam not there... And my family members took the parcel... So i asked the delivery courier service... They told me... That if u send a mail of revers pick up to my orders then only they will come for return pick up... So plz kindly send a msg of revers pick up of order no. 13984657 To the courier service provider... Pleassssssss...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Yepme.com - Regarding Reverse pick up, poor call service and late delivery

User
 namdeomshinde on Jun 18, 2015
I bought a pair of jeans from yepme . I found both of the jeans was having fitting/size issue so I put a replacement complaint . i logged complaint may times for reverse pickup. customer executive telling only give us only 3 day we will arrange it and send person for reverse pickup. but after 10 also there were no reverse pickup i seen online my complaint in resolve status. very third class kind of serves if yepme will not work around my solution then i will update this on social media. yepme please do any thing to resolve my problem. regards Namdeo Shinde...
Complaint comments Read comments [3] Complaint category Clothing, Shoes & Accessories

Yepme - bye 1 get 1 free

User
 Baskhembor Dohtdong on Jun 18, 2015
As per order no.14012584 the description on your website ads is buy 1 get 1 free but on despatch I got only one shirt without free shirt plz send me the other one or should I return the order pack.As you have violated the consumer act 1986 you are requested to send me the other free shirt. Bask Shillong...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Not Received Exchange product or money not refunded to my account

User
 Madhura Gowda on Jun 18, 2015
I am a regular buyer from yep me. First time I am facing the issue here. I have requested for exchanged product. Please let me know my order details. I did not get exchanged product or money did not refund to my account. It has been already more than 4 weeks over.. Order details shows "Partially Returned" in Yep me website and also I got the status from courier guys that product is delivered. The yep me custom care number is not working for 24/7.. Please let me know the status asap. My Order details: Order Details: ORDER ID: 13239992 and Complaint ID: 13117306....
Complaint comments Read comments [4] Complaint category Clothing, Shoes & Accessories

Yepme.com - get wrong product

User
 NITIN SHARMA on Jun 17, 2015
I ordered a pair of formal shoes order no. 14008886 under your scheme of buy 1 get 1 free. Firstly i got the wrong order and also in single quantity rather than 2. So please change the order as early as possible and also in right quantity. Nitin Sharma 9419197844...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Failed transaction | Deducted amount not refunded

User
 shreessmrv on Jun 17, 2015
Hi, This is regarding pending refund of a failed transaction. Yesterday(16/06/2015) while I was trying to order some products on yepme.com, the transaction failed/timed out after the the amount deducted from the online account. Still I didn't see that to be credited back to my account. Thus writing to you. Cheque/Ref. No. as per bank records: 617000351 Kindly check the same and initiate the refund ASAP. Thank you. Regards Shreesha Karanth shreessmrv@gmail.com +91-9480302869...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Wrong shipment

User
 ssibrahim on Jun 16, 2015
I'm Mr.Sultan from Chennai, my order id14061390, I have order 2 pair shoes for Rs.499, but I got email for 1pair shoes Rs.499 & they shipping 1pair shoe only, so plz check my order and send me as I order, I attached my order copy Plz do needful for that, send me as my order. Thank you!...
Complaint comments Read comments [1] Complaint category Products & Services

Yepme.com - I ordered. Jeans didn't received

User
 Ram014 on Jun 16, 2015
i ordered jeans under offer buy 1 get 1 free my order no. Is 13831680. Date of order - 1 June 2015 and suppose to be deliver on 6 June but I didn't received it but I wait for 13th of June that time tracking shows second attempt remains so I called yepme at 011-43504444 I spoke with someone name as Poonam she told me she is going to raise complain about it and within 2-3 days you will get your order and I told her if there is any problem in address you can contact on my mob no. 9716101711 but she told me don't worry you will get it after 2-3 days but when I called today again regarding my order someone...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Yepme - receiving books instead of shoes that i ordered

User
 Leishangthem Langamba Meitei on Jun 16, 2015
i have been an ardent and honest customer of yepme. and i feel very disappointed to informed you that i had received my parcel today the 16th june, 2015 which i had order my goods on 28th may, 2015. instead of receiving the already ordered good (i.e. yepme formal shoes-black(72043)ypm, yepme formal shoes-brown(57717)ypm) i received books. and i already paid an amount of Rs. 697 to the post office. on the other hand, on the buyer's copy the goods that i ordered were totally correct but inside the parcel, shockingly i received a book (ie. labour law reporter magazine). on each of the shoe-box, i received...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - cancellation of order

User
 Purushotham Udpa on Jun 14, 2015
order cancel Dear Sir/Madam, I request you to kindly cancel my order placed to you in yepme .I do not require these products. So, i request you to please cancel the Order for the same. I have done this order through COD basis. I do not accept these products if it will come to my home for delivery. Please confirm through mail for the cancel of order . Order No: 14034230 Yepme Loafers - Coffee Purushotham Udupa purushotham.udupa@gmail.com 9964546363...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Extra amount charged (Rs 1000+ ) extra

User
 sheebarose on Jun 12, 2015
The actual order no. was 12999804 And the amount to be paid was 1427 after the offer.. the order got split into two orders That is no. 12999951 nd 12999952 But they took 2030 for the first delivery and 674 in the second.. Actual Order was buy one get 1 free, we ended up paying the full amount for all 4 products. Raised complaint and sent all details, its been almost 2 months no refund initiated ....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - MONEY NOT REFUNDED BACK

User
 nhl on Jun 12, 2015
My order no. is 11964953. I had ordered a watch worth Rs. 413 on date 04/02/15 by advanced payment through netbanking. The transaction ID is 354205857. But, as promised by Yepme, I didn't receive my product after waiting for several days and I cancelled my order on 20/02/15 applying for refund. Then I received a message that the refund is being processed. Since then, I had called Yepme several times for complaining and every time the Customer Care Service tells me that the money will be refunded within the next 10 days. Now, it has been more than 3 months and not even a single rupee is transferred...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Yepme.com - Refund not received after enough time of return of products.

User
 amitvj on Jun 12, 2015
Reference :Complaint no.1754428 and 1754330 After enough time of returning of products, I have not received my money. Even after receiving products the co has not credited my refund to my account. They sent me messages that my refund has been initiated and it will be reflected in my account after 3-5 days but now after more than 7 days, the money has not been credited to my account.Please refund my money immediately....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme - cheating & fraud

User
 kashyapgautam on Jun 11, 2015
Yepme show on site buy one get one free. But I would buy a product (13794035 product no.)never send free products with us.he cheat me.he say if you buy another product on behalf free products not valid with you.frauding on site openly with innocent people. Please help me....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Request to arrange for reverse pickup

User
 Balakr on Jun 10, 2015
Dear Sir / Madam, Referring to my order (Order No. 13587318) on 15th May 2015, i had registered a complaint at http://www.consumercomplaints.in/yepmecom-replacement-of-products-and-arrange-for-reverse-pickup-c1078063?frommail=true on June 4th. Yepme representative called me the next day and assured me reverse pick up of the products but till now Yepme has not arranged for reverse pick up. As told by Yepme representative during his call i had registered a complaint on 6th June and requested as follows. "As assured by Yepme representative (Mr. Atul) during his call on 05.06.15, please arrange...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Does not get one wrist watch free as shown in advertisement.

User
 yashaman on Jun 12, 2015
It has been shown in the advertisement that on purchase of one wrist watch one wrist watch is free. As a result of it we have placed the order, but on delivery of the wrist watch we didn't get free wrist watch. Does not get one wrist watch free as shown in advertisement. Registered Mobile No. :9051618411 Order No.: 13866855 Item: wrist watch Goods Received On : 09.06.2015...
Complaint comments Read comments [1] Complaint category Jewelry & Watches

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