Yepme.com Customer Care

Yepme.com Customer Care

VAS Data Services Pvt Ltd / Growthways Trading Pvt Ltd

312 F, 3rd Floor, Centrum Plaza, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:1800-103-4490
Mobile:+91 (0) 120-4851250
Webpage: www.yepme.com
VAS Data Services Pvt Ltd Corporate Office
Address: 312 F Centrum Plaza, Golf Course Road, Gurgaon, HR 122001, India
Phone:+91 124 495 1830

Trade Enquiries & Bulk Orders Contact Number: +91 8287837799
Email: trade@yepme.com
Satisfactory Rating
2%
Complaints
869
Resolved
21
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Yepme.com Complaints & Reviews

Yepme.com - product not delivered/ Money not refunded

User
 asbs91 on Jul 12, 2015
Ordered a dress through yepme on April 27 2015(order number: 13256627). But the product is not delivered, and I have been following up to get the money refunded. I have been through yepme customer care and then to fashion era(merchant) and again to yepme. But there was no proper response that I got from them. Money is not refunded till today....
Complaint comments Read comments [1] Complaint category Online Shopping

Yepme.com - I can't getting the offer

User
 SreeKumar VarMa on Jul 11, 2015
Yempe was cheated me, because of my order item and delivered item is different, then I purchased an offer "buy one get one free" but i can't getting me the offer . I'm ordered model is yep me Rafael acid wash Kurta shirt- Emerald Green, But delivered item is Avel kurta shirt- blue white.. You must refund my order cash or, pls Delivary the correct product ( my order Id is : 14217649)...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - company not delivered fulfilled order, offered buy get 1 and 1 free but delivered only 1.

User
 sagarkumarm on Jul 11, 2015
I have purchased shoes at the time of company offered buy get 1 n 1 free, I also selected 2 pair shoes and paid for that but company delivered only 1 shoes pair..its cheated with old customer..please look in to the issue and arrange to send pending shoes pair.my yep me ordered id-14284039....
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Yepme.com - buy 1 get 1 free regarding complaint

User
 gurdeep dhimaan on Jul 10, 2015
i placed order formal shoes buy1get 1 free scheme as per ur site but ur company send only 1 shoe this is d very bad exprience of ur company. m not satisfying my 1 free shoe pending .pl. send my shoe otherwise i want refund. regards, gurdeep dhimaan 9888000910...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Still money not refunded to my account

User
 Madhura Gowda on Jul 10, 2015
After telephonic conversation got confirmed that money will refund to my account as the product is out of stock to return the same product back with a different size. But still I did not get money to YepMe Credit. What is the status on that? It has been already a week and the complaint lodged months before. Should I wait a month to get a refund amount? Please let me know....
Complaint comments Read comments [1] Complaint category Online Shopping

Yepme.com - No product recived yet by giving money

User
 Fuhad Ali on Jul 10, 2015
== Order ID : 13662489 Ordered Date : 20 May 2015 Payable Amount : 548 Mode Of Payment : Credit Order Status : ordered Online Payment Rebate: 50 === Dear Support team, I have ordered some product from yepme.com by credit payment. After the payment withdraw from my account, I didn't get any product to my address and also I have registered a complaint to there support team. but there were no response from them. I have try to call them by number. At that time no one picked my call and lost so-many money by holding the call. Could you please help me to cancel the order from yepme.com...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Yepme.com - NOT refund Order of t shirt.

User
 electrical.jspl on Jul 5, 2015
i give the order of one T shirt and one Jeans to yep me. i receive my order but i see my T shirt was defective. so i send my t shirt for replacement.after one month i did not recieve my replacement t shirt even i talk with customer care many time but reply was same from their side....
Complaint comments Read comments [1] Complaint category Other

Yepme.com - Replacement of 3tshirts

User
 dikpalkanungo on Jul 4, 2015
I had ordered a 3 tshirts valued at Rs. 598 from YepMe.com on 25thjune 2015 on cash on delivery scheme with an order no 14168504. They promised to make the delivery within 7-8 business days. I kept on asking them by emails about the delivery but there's no response from YepMe.com. After about days I decided to cancel the order and sent an email. Even then there was no response. On 30th june.i received an SMS from YepMe.com that the products were dispatched. I took the delivery on 2ndjuly by paying Rs. 598. But to my utter horror I found that the tshirts were of different sizes(xl). So after reading...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Refund Pending

User
 shebsally on Jul 3, 2015
I purchased a dress 20 days back and returned it the very next day as the dress was of inferior quality. They acknowledged the receipt of the dress and assured to refund the amount within 14 days. But now for last few days they are not responding to my emails neither did they refund the amount. I feel like cheated. My dress amount was Rs.2000/-...
Complaint comments Read comments [4] Complaint category Online Shopping

Yepme.com - Complaint on Offer

User
 sharu1992 on Jul 3, 2015
Hello.. I bought a shoe (OD 14146403) from yepme (DATE 26-JUN-2015). The yep me was shown " BUY ONE GET ONE FREE". Dats why we bought item. but after arrival/despatched of item, it contains only one pair of shoe. we are dissappointed in purchasing from yepme. so whats the actual mean of yepme shown GET ONE FREE. We are confused. so please give the answer as soon as early....
Complaint comments Read comments [2] Complaint category Products & Services

Yepme.com - Yepme is the worst online retail service

User
 tanveerhussain on Jul 2, 2015
This is my 2nd worst service from yepme such a cheap company Worst shopping site ever, I order a watch from yepme.com on 28/06/2015. Worst product and also the refund service. They want us to ship the product back to their place spending our own money. And after 10-21 days they will send after lots of verification kind of things will refund.Pathetic & Poor Service Provider is here Yep me. I request you not to purchase anything from this site.YepMe cheating Customers. very cheap quality no value for money. very cheap quality no value for money. Yepme Eliza Women's Watch - Grey/Copper order...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Yepme.com - Not Received Exchange product or money not refunded to my account

User
 Madhura Gowda on Jul 2, 2015
I am a regular buyer from yep me. I have requested for exchanged product. Please let me know my order details. I did not get exchanged product or money did not refund to my account. It has been already more than 4 weeks over.. Order details shows "Partially Returned" in Yep me website and also I got the status from courier guys that product is delivered. The yep me custom care number is not working for 24/7.. Please let me know the status asap. My Order details: Order Details: ORDER ID: 13239992 and Complaint ID: 13117306....
Complaint comments Read comments [1] Complaint category Online Shopping

Yepme.com - Refund of Order no - 12913194

User
 RK@#$ on Jul 1, 2015
Order no - 12913194 Biggest mistake of my life placing the order from YEPME.com. I ordered few products 2 months back. The amount got deducted within the sec and then I never received the refund nor the product! Already called them more than 20 times, Sent email more than many a times, no response yet. How come an IITian can start a fraud company like this, Same on you buddies, Vivek Gaur, Sandeep Sharma and Anand Jadhav go get the life! You and your service sucks big time. Everyone stay away from this web! Yepme pls put a pic of Charles Shobraj in your logo. Please get this resolved today itself...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Receiving unnecessary promotional messages from yepme.com even I have unsubscribed from yepme.

User
 Vishal Gawai on Jul 1, 2015
I have bought one product from yepme.com before two years. My phone number has been registered there. Then I was getting promotional messages every day minimum five times. After that I followed process to be unsubscribed. But there is no change. I am getting promotional messages day to day. This is really irritating. Please note my complaint and take action against yepme.com. my phone number is 8888527858. Thank you....
Complaint comments Read comments [1] Complaint category Online Shopping

Yepme.com - Delay in refund payment without any valid reason

User
 hardik R kotak on Jun 29, 2015
My name is hardik kotak. I ordered 2 shirts on yepme on 09/04/2015 order id 12920016. But after receiving the product due to quality reasons i applied for return request and refund for the same. They advised me to contact fashionara as the product was a third party product. I called fashionara and comfirmed that they have already processed the same by 05/05/2015. Till date i haven't received refund. I called for 5 times to yepme for this matter but i haven't received any satisfactory solution to my query. If the third party (Fashionara) has processed the refund why yepme is not initiating...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Yepme.com - harassment

User
 Pinak D on Jun 29, 2015
I made a mistake of buying clothes from Yepme and since then they have been constantly harrassing me with their sms promos WHICH BY THE WAY I NEVER ASKED FOR IT. i raised a complain on their website, send the optout sms and still being harassed by them. Besides the sms promos the company is also a cheat. if you have a size exchange issue. customer has to pay for the courier charges and yepme provides 150rs voucher in exhange. its been more than 3 months and i still have not recd the credit....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme - unwanted sms

User
 jamshiu on Jun 28, 2015
One day i ordered one product from yepme...after that day, it is sent messages daily on my no 9496610895 from yepme...I tried many times to stop but it couldn't be stopped by yepme...for stopping i sent many messages having written YSTOP and sent to 56161...I was not aware of this chargeable message...and i sent last message which is not sent because of insufficient balance...then i got...sms YSTOP to 56161 is chargeable...please help me for stopping these messages on my no 9128477353 from yepme... ... Following are some messages of last few days which is sent on my no by yepme :- . On 10-05-2015,...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - to replace my shoes

User
 Mehdi Zuhair on Jun 27, 2015
Sir I buy. Two shoes in yepme that two shoes size is 9 but my foot wear size also 9 but this shoes is not fitting to my leg it so small so I can use this shoes now so I want to replacement for that shoes more over I not like one shoes so please replace another shoes in the size of 10 or 11 Size shoes to me how I make my replacement to change shoes where must I replace this shoes...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Yepme.com - Return of my shoes

User
 vikram rautela on Jun 27, 2015
Dear sir
I have purchase my shoes from your company yempee yepme loafer black. My order id for the same is 13863584.My shoes burst from downside so please refund my money or change my shoes...My order dated 3/6/2015

Please take action as soon as possible..
Vikram rautela
8800639533...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com - Refund for complaint 1797540-Not yet received_Order no: 13667468

User
 ramalingam.rajumk on Jun 26, 2015
My order no: 13667468 Pl find the bank details and do the refund immediately. A/C Name: Ramalingam Raju A/C No: 100801530106 IFSC: ICIC0001008 Refund Amount: INR. 998 OrderId CreatedOn ModeOfPayment Status ComplainDesc CompStatus 13805393 5/20/2015 10:50:00 PM COD Returned cust want the refund due to quality and size issue explained the procedure and transferred for the csat Open...
Complaint comments Read comments [2] Complaint category Online Shopping

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