10Digi — Regading the customer care agent with lack of information

I am trying to explain that Mr. Akash is appoint for delivery of the Sim the msg that i have to received by 10 digi and now when i had to connect with the customer care executive (Mr. Salim), He is not able to replying my queries and connect with me a very rude behaviour or disconnect me call and say sorry or bye without give me the solution of my query
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Very helpful.. this 10 digit portal is to worst and customer care people are uneducated they don't no how to talk the customer

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