1mg — amount not refunded

Address:Hyderabd, 500013
Website:1mg.com

I have ordered medicines online in 1mg and paid by amazon upi on jan 17 got a message debited from savings bank alert linked to upi then got message from 1mg order cancelled then i paid from paytm on jan 18th and it was processed and delivered to me wrt payment on jan 17 th they said they have issued refund on 21st jan and will be credited before jan feb4th but it is january 8 th they have not credited there is no complaint cell and sending emails with no resolution. Beware of online transaction with 1mg, if anybody has medical emergency then you payment is blocked or lost as it happened in my case.1mg ticket no 2158591,, 2103506.
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Customer care service is worst.. They won't call soon.. Evn when we call thair customer care number thairs no option to talk to their agent ..cancellation and refund takes more time...
It needs to correct all these.. As it is a pharmacy and health based application.. People should have the choice to talk to your customer care agents

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