1mg — Very Pathetic Service

I placed an order on 24th August 2021. estimated delivery on 25th August 2021. order was splitted by 2 orders . one order was delivered without any hindrance . another order was delayed and delivered by 26th as mentioned in your order status.

On 26th August order status showed for delivery ... but till 8 pm not delivered . When I contacted customer care, I got the mobile number of the person who delivered the medicine.

when i contacted that person MR. Arun, he told that, he called my mobile no which was not connected so he return to the vendor. i dont know, where deliver address mentioned why he called me which never before anyone called .

After that, order status showed RE-dispatch and arrived on 27th August 2021. and again checked in your website on the way it will be delivered soon ( below mail attached)

Again, i talked to the delivery guy, he also told, within 2 hrs your order will be delivered. After some time, he called me saying that your order was made by the RTO.

what happened within a few minutes .. my order was made RTO. without any confirmation with me.

Hope your team is not taking any order seriously ... like selling grocery items ( even they working fantastic and their team also very good i.e. amazon, BB, etc)

what resolution will you provide me ... same as fixed " Sorry for the inconvenience caused to you"

Even Pharmeasy provides good support and good delivery . but you guys are making fools..

I will take this on social media for sure ... you may see ...

very poor knowledge training customer care and non controllable vendors you have... ..

very pathetic service ... i don't recommend anyone also share my experience to others