Search results: 6265 matching "MTS"

 
Verified
Verified Company
Mts
Customer Care Service available
Mts — False commitment, no action on refund (complaint)
A
aseem26th
from Agra, Uttar Pradesh
I have purchased (COD)a new MTS datacard (# [protected]) of cost Rs 1299 on 07 Nov''2015. But due to false commitment of data plan, i denied for activation and asked for complete refund. Now since 10 Nov''2015, I have been complaining for refund by sending email and calling on customer care but not getting any response...
Verified
Verified Company
Mts
Customer Care Service available
MtsMts data card - full and final payment (complaint)
A
a_koshti1979
from Delhi, Delhi
and Final payment of MTS Data Card Number - [protected] in the amount of Rs. 711/- on 28/11/2015 at the MTS Outlet at Dashrathpuri, Palam Dabri Main Road, New Delhi. But the payment has not been updated at their end since then, and I keep on receiving call on a daily basis from their Collection Department and I also receive messages on a daily basis from MTS to make the payment...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Data consume very speedly (complaint)
J
jitendra14
from Pune, Maharashtra
Dear sir, I am user mts [protected] last 1 year and i am facing data consuming issue 3 months back and inform to customer care but still problem not resolve. Example My data service resume on 16th every months and it have completed 20 th while my uses only mail access. So request to you pl resolve my issue otherwise i will discontinue your service and paste it on social site which will very harmful your company reputation Your painful customer...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Activation (complaint)
S
sararaj10
from Chennai, Tamil Nadu
Activation of MTS Prepaid dongle is pending for almost 10 days. Activation should have happened on December, 1 2015. Stating further information below. I had registered myself in MTS customer care on 29. 11. 2015 to buy the prepaid dongle. Upon registration, in 24 hours, the representative will come home and deliver the dongle after checking the signal...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Give a damn to customer (complaint)
U
Utshau LimBu
for help listen what MTS did with me. There was no network, I know its not MTS fault similarly its not mine fault too. I had around 10 gb of data left which I could not use. I emailed them on 5th dec stating the problem for which I got automated mail but nobody revert back. Again I emailed them still no response...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Billing issue (complaint)
S
sup15
from Mumbai, Maharashtra
Customer care service is awful. there is nobody to help if in case there is any billing issue. i have been facing this f...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Billing and customer care services (complaint)
C
Chetang Vora
from Pune, Maharashtra
have made calls to MTS customer service team couple of times to cancel the services in the month of May 2015 on my MTS data card as I have moved to Pune. The customer care executive refused to cancel the services and their monthly bills are misleading due to which I am unable to understand the total outstanding till date...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Dongle not connecting to the network (complaint)
M
Mohan RJ
service connection from MTS INDIA. 1) my data card doesnt connect to network most of the time 2) im not getting proper signal in my locality 3) upload is very high even if there is no usage even when there is no background process 4) my session is disconnecting half of the time without knowledge My friend Pays 1000rs/month and getting 40GB of data per month he says that he got a special offer ...
Verified
Verified Company
Mts
Customer Care Service available
MtsMTS Services cancelled but still receiving bills (complaint)
J
jatin_85
from Gurgaon, Haryana
I have sent email to cancel my MTS data card no. [protected] on 7th Nov 2015 after speaking to MTS customer executive in which the executive advised to send email with bill copy. I have sent multiple emails since then but has not got any response. I initiated cancellation after 4 days and have not used the services at all but still I am getting bills...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Recharge unsuccessful (complaint)
1
1305
from Chennai, Tamil Nadu
I tried to recharge to my MTS dongle twice today. First for 699 (through rechargeitnow. com) and 999 (through MTS self care portal, transaction id - [protected]) First transaction was processed and got error at the end, the amount got debited but no balance in MTS. Second transaction is also successful but still the MTS balance is 0MB...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Data balance not carry forward (complaint)
S
sumonsaha
My Data Card No. is [protected]. On 5th dec morning my data balance was 5GB and validity date also 5th dec, I recharge ...
K
kartik srikantan
from Bengaluru, Karnataka
registered several complaints with mts. one of the solution provided was try outside your flat or some other room. i did not buy a dongle to sit outside my flat and do my work. they are prompt in sending the bill but not even ready to get the issue resolved. i will ensure that none of my friends and relatives buys mts devices anytime...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Speed related issues for the post paid customer and worst customer services (complaint)
Y
Yuvaraja Yuvas
For 999 plan MTS ultra WiFi it was 40 GB, But with out the customer knowledge a down plan was been done to 30 GB. No E-mail, No SMS. The lies for the Customer care service assistance. "If any thing had gone wrong" -------- why do the Customer care service assistance Or Agents Or Sales has to say Sorry...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Cheat on speed about data dongle. (complaint)
K
Kushang Shastri
from Mumbai, Maharashtra
MTS never provides download speed o[censored]pto 36 mbps as its claims as the dongle has capacity of only 14 mbps download speed. Intact it does not even provide speed of 500 kbps giving stupid reasons like due to so many users of them in the same area. On complaint of such slow speed, they take your complaint and say that they will respond with technical depatmrtment call but all in vain...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Line is closed but receiving bill & legal notice (complaint)
S
saumya_sri2002
from Gurgaon, Haryana
regarding Account with MTS, every other day we are receiving emails from MS regarding the payment. However, we had already made the full and final payment & asked to close this account in June 2015. We have provided them the payment proof as well, still they send us Bill & Legal Notice every Month...
Verified
Verified Company
Mts
Customer Care Service available
Mts — No refund of the money for transaction (complaint)
S
ss081627
on 22nd oct was done(mts recharge of Rs 399 twice having transaction id-M90147021a15 & M90147021a14) for which I had posted complaint on 24th oct 2015(complaint no-OCT/8427) for which i had recieved the message that complaint has been resolved. Then we again called up mts customer care and again we got the complaint no(complaint no-NOV/4132 & NOV/4502) and we were assured thatwe would recieve the amount of Rs 798 by 23rd Nov 2015 by 3:00Pm...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Still receiving Bill & notice (complaint)
R
rajat1981
from Noida, Uttar Pradesh
Rajat Tyagi Oct 16 to MTS, custcare Hi, can you please send my daily data use report, every month 5GB data short between the month. Please disconnect my services, ill no longer be a part of this MTS. ill not advice to any to purchase this kind of service Thanks Rajat Tyagi On Thu, Oct 15, 2015 at 12:08 AM, wrote:...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Marketing service not of telecom company (complaint)
G
goutamdebnath
from Mumbai, Maharashtra
Every day I call MTS customer care I told that any service activit on my number? And by customer care yes then I said to stop service. Then next day I call customer care and told any service active? And is yes. Event my mobile switch off 1 day then next day on, I see the any service active. My total mobiles balance lost Rs...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Dongle Faulty (complaint)
M
manishgogia
from Delhi, Delhi
Dear Team, I am following MTS from last one month for the Device related issue. As checked by Two times by the MTS engineer only. They have already mentioned that Problem in the device Only. So this device should be changed as a valuable customer. But they are not even listening to me...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Why should i pay your bills (complaint)
K
krish123654
from Gurgaon, Haryana
I have bought your mts ultra whatever that isthe worlds slowest internet service for me i raised a complaint, exicutive : it will be resolved within 48 hours after 48 hours i speed is slow executive: your complaint raised to technical department how will call u tomorrow i waited again i called this time i shouted after 6 hours your executive calls and told me that it is a area wise problem it will be solved in 22 days after that my complaint is closed without asking me that it resolved or not? i waited for two months but still problem was there i paid your bills even then but now it is not acceptable that your executive says she will go legal against me and the tone was to high so now i forced to file a complaint in consumer court what mts using illegal practice for making payments done by customers as recovery is illegal in india mts should have to compunctiat for this to threten me and feel sorry to indian constitution that they are doing wrong practice...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Money not returned after failed recharge (complaint)
D
deeps4028
I tried paying bill of my mts number [protected] today morning, the total amount paid by me is rupees 686, 100 rupees from paytm wallet, and 586 through Internet banking. The recharge failed but the company is not returning my money that has been deducted from the bank, they are saying that the transfer was not successfull but the bank statement clearly shows that the money is transferred to paytm...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Speed issue (complaint)
S
Sadagophan
I took an MTS connection through Amaze technologies, Pondicherry on 19th Nov 2015. I checked at my home and the speed was good. After buying the Mblaze powerbank the speed was 120kbps. youtube wouldnt play any video, website would longer time to open a page and the download speed would be 30 to 70kbps...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Excess bill payment refund (complaint)
R
rchaubeyk
from Srinagar, Jammu and Kashmir
mai February 2015 ko MTS postpaid data card dongal liya tha jiska no. [protected] hai may 2015 me mera no bill payment na hone se band kar diya gaya tha kyo ki mai gav chala gaya tha 2 june 2015. Ko mai bill apane cedit card se 1116 Rs ki jagah galti se 10116Rs jama kar diya usi samy mai refnd ke liye MTS se sampark kiya to email karne ko kaha gaya mai usi din mai email kar diya jabab aaya ki 45 days baad aap ka refund billing address par bhej diya jayega mai 45 days wait kiya lekin mera refund nahi aaya fir mai dubara sampark kiya to fir mujhe email ke liye kaha gaya mai fir dubara email kiya fir 45 days baad refund ka jabab aaya...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Don't ever use MTS (complaint)
I
Ishank Ahuja
from Gurgaon, Haryana
DONT EVER USE MTS​! I have been using it for about an year now. but their network sucks and their customer service sucks even more! The internet speed is never even close to the one promised by the company and even after repetitive complaints, the dont do anything about it! I got my connection cancelled after paying the due amount 3 months back and now I have started receiving legal notices from them! What an awful experience!...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Connectivity and signal problems (complaint)
J
Jignesh b. thakkar
from Delhi, Delhi
I have purchased MTS wifi on dated 8th NOV and from first day i am facing problems for connectivity, signal, speed problem. For the same i have raise complaints. They called me and tried to check out but they are not able to solve the problem with their server. Then they send a engineer to my location, he told me i will increase signals from my tower and it will take 2 days, then you can get good signals and speed...