MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

In the midst of floods in chennai where every company is coming for help listen what MTS did with me. There was no network, I know its not MTS fault similarly its not mine fault too. I had around 10 gb of data left which I could not use. I emailed them on 5th dec stating the problem for which I got automated mail but nobody revert back. Again I emailed them still no response. So I decided to call them 7th dec I waited for arnd 10 mins after...

Customer care service is awful. there is nobody to help if in case there is any billing issue. i have been facing this for good sometime now. if there is any billing issue, you can never seek to any help from there team. It becomes a task to call them and go for a follow up....

Hi, MDN NO:[protected] ACCOUNT ID:[protected] My Contact number - [protected] I have made calls to MTS customer service team couple of times to cancel the services in the month of May 2015 on my MTS data card as I have moved to Pune. The customer care executive refused to cancel the services and their monthly bills are misleading due to which I am unable to understand the total outstanding till date. All I can see is the current...

Im having a very bad service connection from MTS INDIA. 1) my data card doesnt connect to network most of the time 2) im not getting proper signal in my locality 3) upload is very high even if there is no usage even when there is no background process 4) my session is disconnecting half of the time without knowledge My friend Pays 1000rs/month and getting 40GB of data per month he says that he got a special offer .. i would like...

I have sent email to cancel my MTS data card no. [protected] on 7th Nov 2015 after speaking to MTS customer executive in which the executive advised to send email with bill copy. I have sent multiple emails since then but has not got any response. I initiated cancellation after 4 days and have not used the services at all but still I am getting bills. Why am I getting a bill and MTS customer care executives calling me to pay the bill. Why...

I tried to recharge to my MTS dongle twice today. First for 699 (through rechargeitnow.com) and 999 (through MTS self care portal, transaction id - [protected]) First transaction was processed and got error at the end, the amount got debited but no balance in MTS. Second transaction is also successful but still the MTS balance is 0MB. MTS customer care is not helpful. They does'nt seem to know whether the recharge is sucessful or not....

My Data Card No. is [protected]. On 5th dec morning my data balance was 5GB and validity date also 5th dec, I recharge with Rs 248 on 5th dec. but my 5GB data balance not carry forward. then i register a complain "DEC/792" and company member said my validity date was 4th dec, but i see that the validity date was 5th dec because on 5th dec morning i have 5GB balance. And when this Fact i told them, then they register another complain which...

Dongle number : [protected] Bangalore circle. no 3g+ signal in my device although the coverage shows that in my area.. registered several complaints with mts. one of the solution provided was try outside your flat or some other room. i did not buy a dongle to sit outside my flat and do my work. they are prompt in sending the bill but not even ready to get the issue resolved.. i will ensure that none of my friends and relatives...

For 999 plan MTS ultra WiFi it was 40 GB, But with out the customer knowledge a down plan was been done to 30 GB. No E-mail, No SMS. The lies for the Customer care service assistance. "If any thing had gone wrong" -------- why do the Customer care service assistance Or Agents Or Sales has to say Sorry. ------ instead they have to avoid the error in first place. "Issues like a SPEED LIMITS ----- 999 + tax MTS ultra wifi 30 GB (15...

MTS never provides download speed o[censored]pto 36 mbps as its claims as the dongle has capacity of only 14 mbps download speed. Intact it does not even provide speed of 500 kbps giving stupid reasons like due to so many users of them in the same area. On complaint of such slow speed, they take your complaint and say that they will respond with technical depatmrtment call but all in vain. They even promise to send technical executive at your place...

Hi,

This is regarding Account with MTS, every other day we are receiving emails from MS regarding the payment. However, we had already made the full and final payment & asked to close this account in June 2015.

We have provided them the payment proof as well, still they send us Bill & Legal Notice every Month.

Thanks & Regards,
Saumya Srivastava
Producer
Zee...

Starting from the beginning transaction on 22nd oct was done(mts recharge of Rs 399 twice having transaction id-M90147021a15 & M90147021a14) for which I had posted complaint on 24th oct 2015(complaint no-OCT/8427) for which i had recieved the message that complaint has been resolved.Then we again called up mts customer care and again we got the complaint no(complaint no-NOV/4132 & NOV/4502) and we were assured thatwe would recieve the amount...

Rajat Tyagi Oct 16 to MTS, custcare Hi, can you please send my daily data use report, every month 5GB data short between the month. Please disconnect my services, ill no longer be a part of this MTS. ill not advice to any to purchase this kind of service Thanks Rajat Tyagi On Thu, Oct 15, 2015 at 12:08 AM, wrote:...

Every day I call MTS customer care I told that any service activit on my number? And by customer care yes then I said to stop service.. Then next day I call customer care and told any service active? And is yes... Event my mobile switch off 1 day then next day on, I see the any service active. My total mobiles balance lost Rs.550/- one day. Please help....

Dear Team, I am following MTS from last one month for the Device related issue. As checked by Two times by the MTS engineer only. They have already mentioned that Problem in the device Only. So this device should be changed as a valuable customer. But they are not even listening to me. They are not even trying to call to change the device. Complaint No - NOV/6891 NOV/8542 There are many more complaints available. My...

I have bought your mts ultra whatever that isthe worlds slowest internet service for me i raised a complaint, exicutive : it will be resolved within 48 hours after 48 hours i speed is slow executive: your complaint raised to technical department how will call u tomorrow i waited again i called this time i shouted after 6 hours your executive calls and told me that it is a area wise problem it will be solved in 22 days after...

I tried paying bill of my mts number [protected] today morning, the total amount paid by me is rupees 686, 100 rupees from paytm wallet, and 586 through Internet banking. The recharge failed but the company is not returning my money that has been deducted from the bank, they are saying that the transfer was not successfull but the bank statement clearly shows that the money is transferred to paytm. please help. ORDER NUMBER IS [protected]...

I took an MTS connection through Amaze technologies, Pondicherry on 19th Nov 2015. I checked at my home and the speed was good. After buying the Mblaze powerbank the speed was 120kbps...youtube wouldnt play any video, website would longer time to open a page and the download speed would be 30 to 70kbps..i logged a complaint on 20Nov 2015 with number nov/12022 and i got an sms that it will be resolved in 22 working hours. i got phone calls...

Sir i am Rajesh Kumar Chaubey from delhi mai February 2015 ko MTS postpaid data card dongal liya tha jiska no.[protected] hai may 2015 me mera no bill payment na hone se band kar diya gaya tha kyo ki mai gav chala gaya tha 2 june 2015. Ko mai bill apane cedit card se 1116 Rs ki jagah galti se 10116Rs jama kar diya usi samy mai refnd ke liye MTS se sampark kiya to email karne ko kaha gaya mai usi din mai email kar diya jabab aaya ki 45 days...

DONT EVER USE MTS ! I have been using it for about an year now... but their network sucks and their customer service sucks even more! The internet speed is never even close to the one promised by the company and even after repetitive complaints, the dont do anything about it! I got my connection cancelled after paying the due amount 3 months back and now I have started receiving legal notices from them! What an awful experience!...