MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I have purchased MTS wifi on dated 8th NOV and from first day i am facing problems for connectivity, signal, speed problem. For the same i have raise complaints. They called me and tried to check out but they are not able to solve the problem with their server. Then they send a engineer to my location, he told me i will increase signals from my tower and it will take 2 days, then you can get good signals and speed. 3 days gone but not...

From few days onward i am continuously getting abusive calls from the MTS people from these no's- [protected], [protected]. they are calling me and making fun of me by just transferring calls to each other. they were telling there names as Rahul Sharma, Rahul Srivastava and Bunty. I dont want to get calls like this and someone should take action against these people. My name is Mohit and my MTS data card no - [protected]....

Guys please don't buy any datacard from this guy.. He will provide you the datacard without verifying feasibility in your area. He will say there will be high speed data connection available in your area. He will provide a fake demo for it too. Once he has sold his datacard to you. You cannot contact him to his mobile number too. He wont pick any of your calls for any doubt/service you need. The speed he said for mts in my location is:...

I feel there is no worst words than this is English to scold them. One of the worst data services in the country. Its our fault that we had been trapped by their offers. 40GB, 20GB etc etc.

Mr. MD.

The speed what you are giving is perhaps the same speed that you use when. Better go and do that a little fast. So, that you will be named in history for the mystery relationship...

I reported issue to my Broadband(Data card) provider MTS several times. I am totally dis satisfied the way customer service was handled. When asked for supervisor or the complaints team advisor Gautham deliberately refused to transfer the call to complaints team. Am so annoyed because of the apuling service from MTS. Reg mts no: [protected]
contact me as soon as possible....

MY MTS MBLAZE no - [protected] MY internet not working from 1 month and when I call customer care they ask me to wait for 3 weeks One month ago. Now again when I called i was told to wait for 5 weeks. IN the meanwhile they are calling me and speaking very rudely to pay the bill for this period where i did not get any service from their end.

Can I be helped using your platform to resolve my problem....

1) I took data Card No. [protected] of MTS on 14.05.2015 but due to worst Service received I decided to return the same on 25.05.2015. I phoned as well as mailed for return of the data card (copy of Mail enclosed Annexure-1). We received a complaint No. 12179, however inspite of several telephonic calls no action taken. 2) Again on 12.07.2015 mailed to MTS and copy forwarded to Customer Care & Appellate Authority for disconnection & return...

MTS has cheated me by billing from 19th October; but i had logged my compalint in MTS on 19th and 20th as i was not abel to use MTS; i request MTS to send em corrected bill. In general as a feedback MTS network runs poorly in gurgaon and i ma not ahppy with the same; But atleast MTS shoudl not cheat custeomrs by billing wrongly....

I am writing to you to express the humiliation I am facing by subscribing to MTS internet services. I took a 3G internet connection in June 2015 after which i wasn't very happy with the service and decided to discontinue with the services. I called the customer care unit from my registered mobile number [protected]. The moment I said I want to discontinue with the services, the executive hung up on me. There were payments pending...

I have purchased one WiFi Data card from Ten Digital two weeks ago and till now i am unable to use that. At the time of purchase they said we have a very good connectivity over there but still i am not finding coverage or range at my place due which I got inconvenience to use the facilities. I have raised complaint twice and every time I am getting response from MTS that we are unable to connect with you and your complaint has been closed...

I am using mts data card no [protected]. on[protected] i called the call center and asked him for current plans, he told me the plans and i choose rs 550 plan . i recieved a reference no 1672921 . when in sep my bill came i recieved bill of my previous plan . i called the customer care they told me to arrange call regarding this and i have not recieved any call till now. shall the comapny should not see that the customer rather complaining...

Dear Nalini Kanakam,

This is regarding my MTS connection (Data card no-[protected])which I am using sine 25th OCT'15 and my billing cycle is 15th of every month . I took an unlimited plan of 599 and my bill is yet to generate.

1.THEN WHY SHOULD I PAY MY BILL IN ADVANCE?
2.WHY MY CONNECTION IS NOT ACTIVE?

Since 16th Nov'15 my connection is not active, that is not because of my fault....

MTS wifi is recharged on 7th november 2015 for Rs.500/-. When i started checking internet found that MTS is not functioning. Immediately i registered a complaint # nov/33/99 dtd 7th nov. But problem not solved. Again complainted on 11th nov. Complaint # nov/4876 and requested to send somebody to resolve but no response received. 13th nov i got a missed call from [protected]. After 5 minutes i contacted on the number but the phone was switched...

I could not use internet services from MTS due to very very low speed for 3-4 months, the google homepage itself did not use to come up. In spite of making several complaints my issue was not resolved and i was charged for no reason for many months. Firstly they told me that a technician would come to my home however that did not happen ever and then whenever i used to make calls to the customer care they would place my call on hold for 20...

My MTS post paid 550 (5GB day 5GB night) with taxes it was to come to 627/- per month However, last month (Oct 2015) I got a bill of Rs 660 (They have added Value Added Services and add tax) After several calls, I did not receive a details regarding VAS (value added service details). MTS customer care always say call me after an hour we will provide you the details. I have not activated any VAS. So reduce the bill amount as Rs. 627 and...

I got transferred from Rajasthan to Maharashtra, and hence requested disconnection in June. After paying the bill, the Customer Service Executive said that if manager does not call you connection will be disconnected, but I again got bills and now getting goon calls for coming to court and police case etc. MTS number [protected]...

The wost network i have ever used. i am a regula user of broadband since bsnl introduced it. your mblace is taking morethan 5 minutes to just load YOUR HOME PAGE after the slot of 23gb completion. i am in a plan to cancel my connection soon. :((( i tried to send this feedback through mblace connection but morethan 10 minures nothing happened and now i am sending this through my other broad band connection BSNL...

Pl.don buy MTS data card for gods sake, , total waste for what u pay.i took connection on set.23, 2015.the device which they gave was faulty, then they replaced me with other, even that did not work, so they me again on 6th oct.singal was 1 x .while selling they showed me as 3G, now they say me u will get only this speed, it is not loading even one page., MY house is in well ventilated, which is in 1st floor and 30 ft road, how can it be...

My MTS number is : [protected] This is to inform you that due to technical issues from MTS side I was unable to use my mts data card for the entire month before discontinuation. I kept on calling the technical support team for resolving the issue but every time they said there is problem of connectivity of MTS in our area. But no one solved the problem. So the entire month I was not able to use the data card. As I have not used the...

This is regarding connection bearing MDN no. [protected].The connection was disconnected within 7-10 days from the date of taking connection as there was no range for your device and speed was shown less than .23 Kbps and .12 kbps etc and the same was checked at my residence by your executive jamsheer who gave the connection. he checked the same within 3 days and said he would booster the speed with the device and later after 10 days came...