MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I am a user of Mts data card since three years, now for the kast seven month I have been complaining about the speed which is coming around 0.7 instead of 9.2mbps.it is shocked that they are making a fraudulant act, kindly make my speed as per norms or surrender my amount of seven months....

Hi, I had ordered MTS MBLAZE WIFI from http://www.shop.mtsindia.in/ with order number [protected] on Dec 3 2015. I had paid money upfront online. It has been 17 days, the order never received, nor a single SMS/CALL/EMAIL confirming the status of order. I called MTS more than 1 dozen times and send 5 emails and I was never given any complaint number but was given assurance of call backs. I never received any call back and when I...

I brought one mts ultra wifi on august and pay by the rule but one month i didnt use the device as i change my venue and they charged me with 4*actual money need to pay i paid the amount and tell them to deactivate my connection they told me to mail them regarding this as in their manual no deactivation procedure is mentioned so followed the steps and again i received the message regarding another payment when i have told them to deactivate...

My mblaze no is:-[protected] i have cleared all my due earlier again mts forced me to pay for previous month where i used nothng so i need to deactuvate as i have previously told on customer care to deactivate but they didnt they didnt borhter to let me know that they didnt deactivate atleast for that i can atleast i can apply for another time but for their fault i have paid again but i need immediate disconnection full fed up noone should...

MTS has been a criminal; it does not attend service calls properly Gives a poor network in Delhi When i call them their customer support says you are in high usage are so network is slow and poor and shameless MTS executives deny the complaint. When you ask them to shift to lower usage and they deny it saying go to service station and reject the complaint; i am extremely unhappy with service and poor quality of MTS in gurgaon and Delhi...

I am a MTS customer No :[protected] I am facing speed related issue from last 3-4 weeks.I informed MTS several time (compliant no.DEC/3194, DEC/7478, DEC/7620), most of these complaints are closed without calling me by saying no answer.and some time they said that it's because of terrain issue . I was using MTS for past 2month with 2.5 MBS so the issue is not because of terrain. I contacted an MTS engineer he said that its the problem of...

1) in October month i wanted to disconnect MTS postpaid data, i sent request for deactivation. 2) I cleared the balance amount and sent request for deactivation. but it was in the safe custody. 3) I didn't got the bill of the balance amount which i paid, the reason which MTS customer care told is that bill only generate if it is is active mode, since i wanted bill to claim to company, i again re activated. 4) Immediately i called some...

Hi, New Connection taken on[protected], still my documents are not submitted and verification also has not happen. Sales person (Virendra Mishra, [protected]), he everyday gives me a false commitment that verification will done today but that TODAY still did not turned. In customer care also no one listens and ask to email the complaint, Is this the work what we has to do after taking connection from you guys ? Either consider...

My MTS No.[protected] deadly slow since several days. let us set right the position immediately or otherwise disconnect the net immediately under advise to me....

For the last""" 2 years"""" i have been facing this speed issue..they promised a speed of around "3.1" mbps..what i'm getting is "0.49" kbps and this is the maximum speed till date...the signal bars are always full ..whenever i complaint about this the only thing i listen is "our network team is working on it, and it is an ongoing issue, will be resolved soon". well there team is working on it for the last 2 years and they haven't resolved...

Last week I purchased MTS Dongle pre-paid connection very dead slow my dongle number is "[protected]", Even I search keyword in google.com getting very slow, Some time "connection timedout". They told 4 mbps but coming 3 KBps or 0.64 KBps, I tried many time customer support, They told resolved my issue but still can't get speed. very worst service MTS. Please stop service otherwise increase the speed. very frustrated. We are ready to pay...

They advertise as 9.8 mbps but i couldn't watch youtube videos even without streaming !! UI & UX everytime asking to login.. Getting up with it !!
pls, consolidate the real test speed of MTS....

Dear Sir, Ma'am, I had purchased an MTS wifi dongle in July 2015. My MTS dongle number was [protected]. At the time of purchasing it I was promised that I'll get a 3G+ speed. But that promise wasn't fulfilled. Whenever I tried to use internet the speed was pathetic. It took 5-10 minutes to open a web page. I called MTS several times and complained about it. But they didn't do anything. I paid their last bill on 4th October 2015 and blocked...

MTS is cheating big and following all illegal practices so now its a time to make noise !!! Please tweet on twitter using below # #SayNoToMTSDatacard #NoMTSIndia Just say No to MTS Data Card - To Know why click on below https://www.consumercomplaints.in/?search=mts...

Dear Sir/Madam, I am your consumer of MTS Data Card and my MDN: [protected]) Account No. ([protected]). I wanted to pay the bill by cheque on 09/12/2015 but your MTS Service centre Executive denied to accept the cheque, they denied to Accept cheque in drop box they asked cash or online bill payment. Sir it is inconvenient for us. so please do something...

I am called MTS customer care multiple times to deactivate my MTS WiFi data card services [protected]. They are attending the call and asking me all the details, at last they says we are transferring your call to supervisor for deactivation and then the long wait starts. They will transfer but no one will pick the call for 10-15 mins. Only once somebody picked he too disconnected the call without taking my complaint. I don't want to pay the...

I have purchased (COD)a new MTS datacard (# [protected]) of cost Rs 1299 on 07 Nov''2015. But due to false commitment of data plan, i denied for activation and asked for complete refund. Now since 10 Nov''2015, I have been complaining for refund by sending email and calling on customer care but not getting any response. I also contacted (on email) Appellate (appellate.[protected]@mtsindia.in)and TRAI ([protected]@trai.gov.in) but no action has been taken...

I have made the Full and Final payment of MTS Data Card Number - [protected] in the amount of Rs. 711/- on 28/11/2015 at the MTS Outlet at Dashrathpuri, Palam Dabri Main Road, New Delhi. But the payment has not been updated at their end since then, and I keep on receiving call on a daily basis from their Collection Department and I also receive messages on a daily basis from MTS to make the payment. I have been emailing them on a regular...

Dear sir, I am user mts [protected] last 1 year and i am facing data consuming issue 3 months back and inform to customer care but still problem not resolve. Example My data service resume on 16th every months and it have completed 20 th while my uses only mail access. So request to you pl resolve my issue otherwise i will discontinue your service and paste it on social site which will very harmful your company reputation Your...

Hi, My name is Saravana Raja. My contact details are [protected] / [protected]. Activation of MTS Prepaid dongle is pending for almost 10 days. Activation should have happened on December, 1 2015. Stating further information below. I had registered myself in MTS customer care on 29.11.2015 to buy the prepaid dongle. Upon registration, in 24 hours, the representative will come home and deliver the dongle after checking the signal....