Abhibus.com — bus booking not confirmed to bus operator

Address:	Bhilwara, Rajasthan, 311001
Website:	www.abhibus.com

I booked my journey from jaipur to bhilwara through abhibus and received confirmation message from abhibus under ticket number 3470*1217 for allotment of sleeper birth s3 and s4, for journey on bus operated by raj travels (Jaipur). I received contact details from abhibus, but when i made contact to the operator they regret of having any booking under my name.

They also denied to abhibus executive and on repeated follow up they said the bus was cancelled, while in actual the bus was on the move and was standing at the boarding point.

I was left stranded at the boarding point having my wife and 1.5 years kid along. I was having no other option to book another ticket on spot and pay for higher charges to other service (That too sitting)

This is not the first time abhibus cancelled the booking without any information or alternative arrangement, i faced similar situation earlier as well.

Its very strange that abhibus did not bother about passengers safety and their boarding in bus booked. Also they took 7 days to refund money.

I would like to file a complaint against abhibus for their unprofessional working and would like to have refund my paid money along with amount paid for booking of other travel services.