[Resolved]  Abhibus Services India — bus was cancelled not received refund

Address:

Hyderabad, Andhra Pradesh, 500081

Dear Team,

This is Kishore Komarneni
I have booked the APSRTC Bus Ticket through AbhiBus Services India Pvt. Ltd mobile App services on 2nd September 2017 .

TKT NO 67122177, PSNGR NAME:Kishore Komarneni & Neelima pendyala
From NIZAMPET-HYDERABAD TO CHILAKALURIPETA, SRVC NO:4556(Seats-15, 16 M, F) DOJ:02-Sep-2017, NIZAMPET-22:00
Mobile number.:[protected].
Ticket Fare:1011.00
I have made a phone call to APSRTC as well Abhibus customer services. Both are confirmed Bus was cancelled.But i haven't received any message
customer care number: Ph: +[protected], attached call log in document-1.
I have also called both APSTRC customer care number:[protected] also c APSRTC RTC DM CPT number :[protected] . Phone call log attached .
When called the both APSRTC and Abhibus customer services, they have confirmed it was canceled,
Actual bus departure time is 10 PM on sept 2017
later SMC received at 12.05 AM (3rd September 2017) received we have check the message 12.56 AM on 3rd September 2017.

we have called many times from my number :[protected] and got confirmation it was cancelled . also called from my wife number [protected]. (unfortunately i am not able provide logs from my wife number as they are not available now)
we got confirmation and picked up other bus and reached to my destination .

i have sent may mails and regarding refund when the bus was not served my travel and also we got confirmation the bus trip was cancelled .

Please help me to get refund and and the time wasted by them, so much tension created for the trip.
many of the people facing same situation by the agencies, i came here this was not happen to other in near future.

Thank you,
Kishore komarneni
[protected]