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Abhibus Services India — problem in journey

I booked a ticket from hyderabad to bangalore on 22nd march 2018 through the abhibus app. The operator name came as new dhanunjaya travels. My boarding point was kukatpally at 8.15pm. The employee from dhanunjaya travels called me at around 5.30pm and said that the bus was canceled, at that time i was on the journey to hyderabad to reach the boarding point. I was very disappointed. I faced many problems to reach bangalore. I missed my interview in bangalore. Who is responsible for this situation. While booking a bus through abhibus app, the assurance given by abhibus. I need my money back and provide me penalty
The ticket number: abrs6661004
Operator name: new dhanunjaya travels
Bus booking app: abhibus

Complaint Status


[Mar 25, 2018] AbhiBus Services India customer support has been notified about the posted complaint.
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    AbhiBus Services India
    Customer Care Service
    Customer satisfaction rating
    24%
    Complaints
    340
    Pending
    0
    Resolved
    80
    AbhiBus Services India Phone
    +91 40 3366 7799 [Head Office]
    AbhiBus Services India Address
    1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad, Andhra Pradesh, India - 500081
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