[Resolved]  Abhibus Services India — service bus canceled and need full refund

Address:500032
Website:www.abhibus.com

Hi, yesterday (10th jan) i got message from tsrtc as

"tsrtc regrets to inform that the service no 7636 has been cancelled for which you have booked tkt no:56210371 journey date:12-jan-2018 18:00 seat/s (15) cancel your ticket at the issued portal before 27-jan-2018 18:00 to get the full refund. T&c apply."

But while trying to trigger cancel request from abhibus (Issued portal), it is showing cancellation charges as rs 40. Service itself canceled by tsrtc but they are charging the cancellation fee. Does it make any sense?

I want my full refund (Rs430) and to my bank not as abhi cash. Could you please respond to this asap.

My ticket id #56210371
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Feb 22, 2018
Complaint marked as Resolved 
AbhiBus Services India customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2018
AbhiBus Services India Customer Care's response
Dear Sir,

As per the customer issue, already we have process full refund to the customer on 11th Jan 2018 with the case ID : [protected].
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