Abhibus Services India — service cancelled 1 day before journey and didn't confirm the cancellation by abhibus

ramakrishna mundru

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 5600037

Hi team,

It is really frustrating that the abhibus customer care has not responded to me towards the resolution of the issue. Have booked 2 tickets from hyderabad to bangalore on 29/3/2018 and got the cancel message 1 day before without providing the alernative. Have been on the call for 5 hours on 28th and still tried today also without any resolution. Abhibus is not confirming if the service is cancelled and the time of journey is near today.

I need an alternative for my parent. Issue case #[protected] with abhi customer care
Operator is svr tours and travels. Service no.905

Thank you & best regards,
Rama krishna

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AbhiBus Services India customer support has been notified about the posted complaint.

Mar 29, 2018

Updated by ramakrishna mundru Customer care kept bluffing me that i will receive a call and never received any call from them
My parents are waiting as the return is also booked. We have a family get together and ticket is cancelled without any alternative. Not sure this is professionalism from Abhibus or even operator SVR