Abn Amro — credit card/ still showing overdue amount in cibil even after 9 years after paying final payment of my credit card in dec 2012.

Address:

KHANAPUR ROAD,TILAKWADI

Account type : credit card

Account number :[protected]

Credit card number : [protected]

Member name :individualrbs plc[protected]

Dear sir/ madam, my name is subbadarshanam rachagolla my credit card details are as mentioned above.

I had paid rs.19670/- through cash via receipt on 13-12-12 in chinchwad branch in kotak mahindra bank as per customer care guide lines to close my credit card.
Because the abn amro bank was merged with kotak mahindra bank.

The officer told me after paying money that within 7 days of working days the card will closed.

The card was closed and after that i don't got any calls from customer care.

And after 8 years, when i gone for the home loan i came to know that my cibil score has been affected a lot.

The bank officer told me that my credit card still showing amount overdue rs.8, 916/-

I am attaching all my documents for your reference. I am unable to connect the bank as bank is closed now. Not any of no is working of abn amro bank

I want the settlement and got my cibil score better. Please provide no dues certificates