| Website: | www.abpweddings.com |
Hello,
I had the worst experience with ABP Weddings. My Abp Wedding Id is : AW74758620.
I subscribed ABP Weddings for "ABP Exclusive 90 one Plan" on 29th May, 2023, for 90 days. The plan was worth rs. 21900. But there was one executive from ABP service department Miss Puja (phone no. [protected]), she constantly called us for 3-4 days and told us there will be a discount so we will have to pay INR 14001 instead of 21900 for the same plan.
While trying to convince us to buy the plan Puja asked my partner preferences made a lot of fake promises that there will be a lot of profiles for me matching my criteria. She on behalf of ABP Weddings promised us that there will be 1-4 boys' profiles will be sent to us by our relationship manager each week till 27th August 2023.
So we paid the money INR 14001 to ABP Weddings and subscribed the "ABP Exclusive 90 one Plan" which includes a relationship manager service.
My relationship manager was Miss Sanchita Roy (phone. [protected]).
From 29th May, 2023 to today 13th June, 2023 SHE HAS NOT SENT US A SINGLE PROFILE MATCHING WITH MY CRITERIA.
Once my father tried to call her, she said SHE DOES NOT HAVE ANY BOYS' PROFILE MATCHING WITH MY CRITERIA. SHE IS NOT SURE WHETHER SHE WILL BE ABLE TO SEND ME ANY PROFILE MATCHING MY CRITERIA OR NOT! SHE SAID I HAVE TO CHANGE MY CRITERIA TO GET ANY PROFILE TO WHICH I DISAGREED.
After that till today she has neither contacted me not sent any profile.
Whenever I am calling her, phone is busy. Also I tried to reach out to Puja via call, but she is neither picking up my phone not responding to my WhatsApp chat.
Today a man ABP wedding customer service called my father and somehow convinced him to change the plan for normal chat service for 1 year because he said the Relationship Manager will not be able to send any profile.
After that I again called the ABP Weddings Customer Service (no. [protected]) and told that now after so much harrasment I don't want any of your plans. I want my full money(INR 14001) to be refunded to me.
After that they have neither yet given my money refund, not confirmed if I will get the money refund back to my account.
I report against ABP Weddings for taking money from us making false promises, and for not being able to provide us the service for which we paid the money.
I request to consumer forum please take serious actions against ABP Weddings and ensure that I get my full money of INR 14001 to be refunded back to my UPI id.
I am the victim of their scam service, please take major actions against them.
Thanks,
Debasmita
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