[Resolved] Accelyst Solutions Pvt Ltd — Not allowing to login for transfer of wallet balance into bank account
S
Sasmi94
from Shimoga, Karnataka
Address:
Bangalore, Karnataka, 560078
Website:
www.freecharge.in
Dear sir,
I loaded the amount into wallet of freecharge.com of my account, as per terms & conditions of locking period is 7 days buy after 7 days completions, the user can transfer the amount from wallet to bank account whereas freecharge.com has locked my account to access. i have several time reminded by email addressed to [protected]@freecharge.com, but they are not resolving simply stating send the screenshot of problem occurred & after sending the screenshot they are becoming silent for resolution.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 16, 2016
Complaint marked as Resolved
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response We understand that you have trouble using our app/site.
We regret for the inconvenience caused.
In order for us to address your concern as quickly as possible, kindly send us a screenshot of the error message.
Awaiting for your response! We appreciate your co-operation!
2 Comments
Share
Related Freecharge Payment Technologies / FreeCharge.in reviews
As per your reply I have attached screenshot for your reference.It clearly shows that Freecharge have locked my account without allowing to utilizing loaded amount into wallet.So, freecharge is utilizing the customer amount for his business growth by harassing to customer by giving mental agony & financial burden to pay to the concern bank without using the bank amount, but should be ready to pay for keeping loyalty else defaulter.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Therefore, kind request to resolve early.