Accenture India Complaints & Reviews

Mar 22, 2021

Updated by damini tyagi Hello Team,

Is there any update?

Mar 17, 2021

Updated by Madhusmita.tripathy Subject: FW: PF Transfer request.

Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Mon, Feb 15, 8:20 AM
to eb.[protected]@accenture.com, Madhusmita Tripathy

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Hi Team,



Forwarding you the issue which is stuck from your end since long time.

Please look into below issue and resolve it.



Thanks,

Madhusmita

Mob: 91-[protected]



From: Annies Deepthi <annies.[protected]@infosys.com>
Sent: Sunday, February 14, 2021 9:24 PM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Subject: RE: PF Transfer request.



Hi Madhusmita,



Kindly follow the below process for Wages rejection as your previous org has to take an action in this case.



As per the EPFO rule, employee who have joined an org. before Sept 2014 and have basic and DA of more than 15K should not have an EPS account. Whole employer contribution to be credited in PF account.



However, looks like your previous employer have created EPS account even when you have basic and DA of more than 15k. You are now required to have your previous employer send clarification with the reason why the EPS account was created.



After that only the PF transfer will be processed. Kindly raise new PF transfer request and select attestation through previous employer. Contact previous employer and request them to approve once the clarification is sent.







Regards,

Annies Deepthi

Corporate Accounting Group

pic



From: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Sent: Friday, February 12, 2021 4:43 PM
To: Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Subject: RE: PF Transfer request.



Hi Annies,



Thanks a lot for your kind response.

Hopefully you help me in resolving my query.

Kindly note that since 3 years I am struggling to get this money but it’s not getting approved.



I will share you all screenshots of claim, kindly see and let me know on my actions.



Page 1:

Page 2:





Thanks,

Madhusmita

Mob: 91-[protected]



From: Annies Deepthi <annies.[protected]@infosys.com>
Sent: Friday, February 12, 2021 4:00 PM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Subject: RE: PF Transfer request.



Hi Madhusmita,



Kindly share the rejection reason from the Passbook website.





Regards,

Annies Deepthi

Corporate Accounting Group

pic



From: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Sent: Thursday, February 11, 2021 10:10 PM
To: Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Subject: RE: PF Transfer request.



Hi Annies,



I just checked and claim status is “Rejected by field office". Can you tell the reason behind this?



Thanks,

Madhusmita

Mob: 91-[protected]



From: Annies Deepthi <annies.[protected]@infosys.com>
Sent: Monday, February 1, 2021 7:33 PM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Subject: RE: PF Transfer request.



Hi Madhusmita,



It will take 15-30 days.





Regards,

Annies Deepthi

Corporate Accounting Group

pic



From: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Sent: Monday, February 1, 2021 1:24 PM
To: Annies Deepthi <annies.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.



Hi Annies,



Kindly let me know, usually in how many days the PF field/ office approves the request?

I can wait till that time.



Thanks,

Madhusmita

Mob: 91-[protected]



From: Annies Deepthi <annies.[protected]@infosys.com>
Sent: Thursday, January 21, 2021 8:47 AM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.



Hi Madhusmita,



Field officer is PF office and the same is pending with PF office.





Regards,

Annies Deepthi

Corporate Accounting Group

pic



From: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Sent: Wednesday, January 20, 2021 9:08 PM
To: Retirals <[protected]@infosys.com>; Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.



Hi Team,



I can see the below status:

Kindly clarify its pending with whom, I mean which field office has to do the approval?



Thanks,

Madhusmita

Mob: 91-[protected]



From: Retirals <[protected]@infosys.com>
Sent: Monday, January 4, 2021 2:55 PM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>; Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.



Dear Madhu,



As mentioned already, It will be approved within 7 to 21working days in portal.



Thanks & Regards,

Prakash Kumar

Team Retirals



Note: There will be an unusual delay in replying mails and processing of PF due to the current situation.







From: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Sent: Monday, January 4, 2021 2:27 PM
To: Retirals <[protected]@infosys.com>; Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.



Plz respond.



Thanks & Regards,

Madhusmita Tripathy

Mob: 91-[protected]



From: Madhusmita Tripathy
Sent: Friday, January 1, 2021 6:35 PM
To: Retirals <[protected]@infosys.com>; Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.



Hi Team,



I just checked in the EPFO portal and its showing status on you.
My previous trust is not doing so only I am asking this time from present trust to do.
The approval must be from your end only as per the screen shot.

Kindly help on this.



From: Retirals <[protected]@infosys.com>
Sent: Friday, January 1, 2021 4:04 PM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>; Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.



Dear Madhusmita,



It will be approved within 7 to 21working days in portal. Once settled in portal, please get and share us the Annexure K from EPFO/previous employer for processing your PF.



Thanks & Regards,

Prakash Kumar

Team Retirals



Note: There will be an unusual delay in replying mails and processing of PF due to the current situation.







From: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Sent: Friday, January 1, 2021 12:49 PM
To: Annies Deepthi <annies.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.





Hi Annies/ Team,



As per below AHD request and confirmation from Abhilash, I am sending the Form 13 for my PF amount transfer.

Kindly process it.
I have also initiated the request in EPFO portal selecting option through you(current employer).



Thanks & Regards,

Madhusmita Tripathy

(Senior Associate Consultant)

Unit: ORCALL

City: Bengaluru

Mob: 91-[protected]

(Call In Urgency Only)



From: Enterprise Servicedesk <[protected]@infosys.com>
Sent: Friday, January 1, 2021 9:33 AM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Subject: Your Request RQ66888907 to Infosys Service Desk has been completed and awaits User Acceptance





Your Request RQ66888907 to "Infosys Service Desk" has been completed and awaits 'User Acceptance'.
The completion comment is as follows :

Completion Comment

Hi, Thank you for raising a request with CAG Helpdesk. Kindly send form 13 to [protected]@infosys.comm an d your Pf will be transferred within 30-45days. We request you to kindly visit http://sparshv2/Portals/FIN/Pages/Retirals.aspx for more info on PF, SA, Gratuity and IWT. For any further clarification or assistance, please call CAG Helpdesk[protected] option 4 for CAG and 8 for Retirals. With regards, CAG Helpdesk

Ticket Details are as follows:

Assignee

Assignee Email Id

Assignee Contact Number

Abhilash S V, BINHR IFMILCAG

abhilash.v01

End User's Name

End User's Employee Id

End User's Email Id

End User's Location

Madhusmita Tripathy, ORCALL VERBFHS1

790343

madhusmita.tripathy

India.Bangalore

End User's Contact Number

End User's VOIP No

End User's Alternate Phone Number

91 [protected]

91 [protected]

Category

Open Date

Priority

Infosys Limited.India-PF and Retirals.PF Transfer IN requests

12/31/2020 18:46:29

3 - Low

1st Escalation Point

2nd Escalation Point

annies.deepthi

tenzin_choden

Description

I am from Bangalore location and due to covid we cant drop the form 13 for pf transfer in Building 10 in E-city Campus. kindly give me the address so that I can post the two copies of form 13. Later you can process it for pf transfer. Thanks, Madhusmita Logged through #OneClickAHD#

Please follow this link to Confirm Closure of the Call else click on the 'Request not Resolved/Serviced' button if you are not satisfied with the call completion within 3 days: http://blrkecsdp01/CAisd/sdweb.exe?OP=SEARCH+FACTORY=cr+SKIPLIST=1+QBE.EQ.id=66972628+KEEP.dept=1001479

Mar 10, 2021

Updated by anitha aruna Please process my cid