Mar 17, 2021
Updated by Madhusmita.tripathy Subject: FW: PF Transfer request.
Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Mon, Feb 15, 8:20 AM
to eb.[protected]@accenture.com, Madhusmita Tripathy
You are viewing an attached message. Gmail can't verify the authenticity of attached messages.
Hi Team,
Forwarding you the issue which is stuck from your end since long time.
Please look into below issue and resolve it.
Thanks,
Madhusmita
Mob: 91-[protected]
From: Annies Deepthi <annies.[protected]@infosys.com>
Sent: Sunday, February 14, 2021 9:24 PM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Subject: RE: PF Transfer request.
Hi Madhusmita,
Kindly follow the below process for Wages rejection as your previous org has to take an action in this case.
As per the EPFO rule, employee who have joined an org. before Sept 2014 and have basic and DA of more than 15K should not have an EPS account. Whole employer contribution to be credited in PF account.
However, looks like your previous employer have created EPS account even when you have basic and DA of more than 15k. You are now required to have your previous employer send clarification with the reason why the EPS account was created.
After that only the PF transfer will be processed. Kindly raise new PF transfer request and select attestation through previous employer. Contact previous employer and request them to approve once the clarification is sent.
Regards,
Annies Deepthi
Corporate Accounting Group
pic
From: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Sent: Friday, February 12, 2021 4:43 PM
To: Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Subject: RE: PF Transfer request.
Hi Annies,
Thanks a lot for your kind response.
Hopefully you help me in resolving my query.
Kindly note that since 3 years I am struggling to get this money but it’s not getting approved.
I will share you all screenshots of claim, kindly see and let me know on my actions.
Page 1:
Page 2:
Thanks,
Madhusmita
Mob: 91-[protected]
From: Annies Deepthi <annies.[protected]@infosys.com>
Sent: Friday, February 12, 2021 4:00 PM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Subject: RE: PF Transfer request.
Hi Madhusmita,
Kindly share the rejection reason from the Passbook website.
Regards,
Annies Deepthi
Corporate Accounting Group
pic
From: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Sent: Thursday, February 11, 2021 10:10 PM
To: Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Subject: RE: PF Transfer request.
Hi Annies,
I just checked and claim status is “Rejected by field office". Can you tell the reason behind this?
Thanks,
Madhusmita
Mob: 91-[protected]
From: Annies Deepthi <annies.[protected]@infosys.com>
Sent: Monday, February 1, 2021 7:33 PM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Subject: RE: PF Transfer request.
Hi Madhusmita,
It will take 15-30 days.
Regards,
Annies Deepthi
Corporate Accounting Group
pic
From: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Sent: Monday, February 1, 2021 1:24 PM
To: Annies Deepthi <annies.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.
Hi Annies,
Kindly let me know, usually in how many days the PF field/ office approves the request?
I can wait till that time.
Thanks,
Madhusmita
Mob: 91-[protected]
From: Annies Deepthi <annies.[protected]@infosys.com>
Sent: Thursday, January 21, 2021 8:47 AM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.
Hi Madhusmita,
Field officer is PF office and the same is pending with PF office.
Regards,
Annies Deepthi
Corporate Accounting Group
pic
From: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Sent: Wednesday, January 20, 2021 9:08 PM
To: Retirals <[protected]@infosys.com>; Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.
Hi Team,
I can see the below status:
Kindly clarify its pending with whom, I mean which field office has to do the approval?
Thanks,
Madhusmita
Mob: 91-[protected]
From: Retirals <[protected]@infosys.com>
Sent: Monday, January 4, 2021 2:55 PM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>; Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.
Dear Madhu,
As mentioned already, It will be approved within 7 to 21working days in portal.
Thanks & Regards,
Prakash Kumar
Team Retirals
Note: There will be an unusual delay in replying mails and processing of PF due to the current situation.
From: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Sent: Monday, January 4, 2021 2:27 PM
To: Retirals <[protected]@infosys.com>; Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.
Plz respond.
Thanks & Regards,
Madhusmita Tripathy
Mob: 91-[protected]
From: Madhusmita Tripathy
Sent: Friday, January 1, 2021 6:35 PM
To: Retirals <[protected]@infosys.com>; Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.
Hi Team,
I just checked in the EPFO portal and its showing status on you.
My previous trust is not doing so only I am asking this time from present trust to do.
The approval must be from your end only as per the screen shot.
Kindly help on this.
From: Retirals <[protected]@infosys.com>
Sent: Friday, January 1, 2021 4:04 PM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>; Annies Deepthi <annies.[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.
Dear Madhusmita,
It will be approved within 7 to 21working days in portal. Once settled in portal, please get and share us the Annexure K from EPFO/previous employer for processing your PF.
Thanks & Regards,
Prakash Kumar
Team Retirals
Note: There will be an unusual delay in replying mails and processing of PF due to the current situation.
From: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Sent: Friday, January 1, 2021 12:49 PM
To: Annies Deepthi <annies.[protected]@infosys.com>; Retirals <[protected]@infosys.com>
Cc: Abhilash S V <abhilash.[protected]@infosys.com>
Subject: RE: PF Transfer request.
Hi Annies/ Team,
As per below AHD request and confirmation from Abhilash, I am sending the Form 13 for my PF amount transfer.
Kindly process it.
I have also initiated the request in EPFO portal selecting option through you(current employer).
Thanks & Regards,
Madhusmita Tripathy
(Senior Associate Consultant)
Unit: ORCALL
City: Bengaluru
Mob: 91-[protected]
(Call In Urgency Only)
From: Enterprise Servicedesk <[protected]@infosys.com>
Sent: Friday, January 1, 2021 9:33 AM
To: Madhusmita Tripathy <madhusmita.[protected]@infosys.com>
Subject: Your Request RQ66888907 to Infosys Service Desk has been completed and awaits User Acceptance
Your Request RQ66888907 to "Infosys Service Desk" has been completed and awaits 'User Acceptance'.
The completion comment is as follows :
Completion Comment
Hi, Thank you for raising a request with CAG Helpdesk. Kindly send form 13 to [protected]@infosys.comm an d your Pf will be transferred within 30-45days. We request you to kindly visit http://sparshv2/Portals/FIN/Pages/Retirals.aspx for more info on PF, SA, Gratuity and IWT. For any further clarification or assistance, please call CAG Helpdesk[protected] option 4 for CAG and 8 for Retirals. With regards, CAG Helpdesk
Ticket Details are as follows:
Assignee
Assignee Email Id
Assignee Contact Number
Abhilash S V, BINHR IFMILCAG
abhilash.v01
End User's Name
End User's Employee Id
End User's Email Id
End User's Location
Madhusmita Tripathy, ORCALL VERBFHS1
790343
madhusmita.tripathy
India.Bangalore
End User's Contact Number
End User's VOIP No
End User's Alternate Phone Number
91 [protected]
91 [protected]
Category
Open Date
Priority
Infosys Limited.India-PF and Retirals.PF Transfer IN requests
12/31/2020 18:46:29
3 - Low
1st Escalation Point
2nd Escalation Point
annies.deepthi
tenzin_choden
Description
I am from Bangalore location and due to covid we cant drop the form 13 for pf transfer in Building 10 in E-city Campus. kindly give me the address so that I can post the two copies of form 13. Later you can process it for pf transfer. Thanks, Madhusmita Logged through #OneClickAHD#
Please follow this link to Confirm Closure of the Call else click on the 'Request not Resolved/Serviced' button if you are not satisfied with the call completion within 3 days: http://blrkecsdp01/CAisd/sdweb.exe?OP=SEARCH+FACTORY=cr+SKIPLIST=1+QBE.EQ.id=66972628+KEEP.dept=1001479
