Ace2Three.com Customer Care
Head Infotech India Pvt. Ltd.
Customer satisfaction rating: 13%
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21
COMPLAINTS

Ace2Three.com Customer Care

Head Infotech India Pvt. Ltd.

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Left Wing, 6th floor - Auriga Block, The V Park, Plot No 17, Software Units Layout, Madhapur
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500081

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Customer satisfaction rating
13%
Complaints
21
Pending
3
Resolved
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Ace2Three.com Complaints & Reviews

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Ace2Three.com — transaction failure

 Raviraj Ramasamy on May 10, 2018
Last month 29th april 2018, i had done multiple transactions in ace2three via my indian bank. One of the transaction was unsuccessful, still the amount is debit is from my bank account.

I had mail and called too, have not received positive feedback at all from ace2three. Felt like cheating, if the amount is not debited it should come back to the bank account.

Till now, bank people are saying the amount is debited but the ace2three is trying to cheat me here saying the amount is not reached to them.

Worst experience.

Username : ravirajr2118
Complaint comments  Read comments Complaint category Online Games

Ace2Three.com — cheating

 Uday5454 on May 1, 2018
The game is completely cheating... Ive been playing from months. Admins will play with ids. I pray god that they will end up with dangerous desease.
Admins know which card we need and which card is coming next. They can see our game. They will discard few cards whoch we need to gain our attention.
Fraud game. Plz dont play. People with two three ids use to play together. This is another trick....
Complaint comments  Read comments Complaint category Online Games

Ace2Three.com — fake website

 nitya subramaniyam on Mar 29, 2018
Ace2three.com is not a platform to play online rummy and win cash. It is a platform to get cheated of your hard earned money. I played and won Rs 4000 on this website and when I requested for a withdrawal, they blocked my account. The customer care staff is of no help to me. I read up on similar experiences by other people. And hence, in conclusion, I tell you that Ace2three.com is a fake website and should not be entertained at all.

After this horrible experience, I had quit playing rummy online altogether. However, my best friend forced me to give KhelPlay Rummy a try. Since I love...
Complaint comments  Read comments [1]Complaint category Online Games

Ace2Three.com — not changed my bank account and looted all my money

 Imthiyaz Ahamed on Feb 10, 2018
Hi mohamedali,
Greetings from ace2three.

At the outset we are sorry for the inconvenience caused.

With reference to your e-mail received, we are sorry to inform you that bank account can not be deleted from ace2three profile once it is updated and verified.

However, please get back to us with the reason to delete the bank account along with the account details so that we can check the possibility and assist you further.

Should you require any further assistance, please email us to info@ace2three.com.

Happy playing!
Complaint comments  Read comments [2]Complaint category Online Games

Ace2Three.com — fraud company

 pratham433 on Nov 27, 2017
History says that whenever i hv tried to reddem my money i have lost all other remaining balance i n my account so that i have to cancle the trnsaction. Of course it causes to lose all the money. Thats their trick. I have noticed this so many times. As telangana state banned this site i request all states to ban this site and save people from the big fraud....
Complaint comments  Read comments Complaint category Online Games

Ace2Three.com — refund my money ten lakh rupees

 gomladu on Nov 6, 2017
The ace2three website cards gambling and cheat me ten lakh rupees. The website arrange a diwali tounrment and it's final game start 28 & 29 october 2017. I entered in final 1st but unfortunately i loss the game and ace2three website give a chance for final 2nd round but it's registration open time 15:55 pm on 28 october but the website cheat me and all seated full before registration time and i miss a chance my money back, the website continue me emotional torcher and hurt me. Kindly refund me....
Complaint comments  Read comments [1]Complaint category Online Games

Ace2Three.com — rules and terms & conditions are not updated as per game

 vinaykumarchiruvella on Aug 22, 2017
Hi,

This online rummy sight ace2three is look like not designed well. It has failed to provide all the rules and regulations of the game and more over there are not accepting their mistake. I have all the necessary things to prove this illegal sight.

I am requesting to not encourage this sight and take necessary action on this site.

Note: because of this sight lot of people are lost their money. Lot of people are commits suicide after lost money in this kind of sight. Try to close this sight all over india asap at least please try to ban this in andhra...
Complaint comments  Read comments Complaint category Online Games

Ace2Three.com — Cheating customers

 nag789 on Jul 10, 2017
In above images i draw club 4 from ashiva56 and at that time my net got disconnected without proper reason and club 4 went to my next player, It is life for him.In this they are doing fraud for their customers and spoiling students life.They are not responding properly for their customer issues also.Please stop that side immediately.Recently state of telangana stopped this website.Please stop this site in all over india and save students lives....
Complaint comments  Read comments [2]Complaint category Online Games

Ace2Three.com — Cheating customers at ace2three.com

 nag789 on Jul 10, 2017
This is the article came in deccan chronicle paper on ace2hree.com how they are looting customers

Hyderabad: The Hyderabad central crime station cyber crime police has booked a criminal case against the city-based online rummy company ‘ace2three’ for allegedly duping players.

Detective department DCP Avinash Mohanty said a case was booked against the online rummy gaming company after a complainant alleged that he was duped by manipulation of the software.

Complainant Siva Prasada Reddy alleged that he lost money playing in www.ace2three.com due to...
Complaint comments  Read comments Complaint category Online Games

Ace2Three.com — Fraud complaint on ace2three

 nag789 on Jul 10, 2017
Hi ace2three.com is very fraud site don't play real chips games on that website their admins are playing on that website and change the game as per their requirement. I have lot of proofs on above scenario. When i called to customer care they are not responding.
Please stop ace2three mobile app to reduce the fraud (Or) stop that website. Recently state of telangana stop that website for fraud. They are not responding properly for customer's complaints....
Complaint comments  Read comments Complaint category Online Games

Ace2Three.com — Cheating Ace2three [Resolved]

 Aarumugam1 on May 9, 2017
I am here to complaint on gaming website ace2three.com which is cheating the public by playing cards game (Rummy). When people register to this website to play this game online real chips (For money) will never get profit. Always they loss money. I am the person who lost nearly 50000/- from this website. Many of the users also loss their valuable money. So please kindly make an action on this company and refund our money back we hope good from u people i am 100% confident that this company is cheating the users. Their people's plays and win. Cheating fraud. Go and do ladies business....
Complaint comments  Read comments Complaint category Online Games

Ace2Three.com — Fraud [Resolved]

 Dhirendra Meena on Mar 17, 2017
Sir,
i am here to complaint on gaming website Ace2three.com which is cheating the public by playing cards game(rummy). when people register to this website to play this game online Real chips( for money) will never get profit. Always they loss money. i am the person who lost nearly 800000/- from this website . Many of the users also loss their valuable money. so please kindly make an action on this company and refund our money back we hope good from u people i am 100% confident that this company is cheating the users....
Complaint comments  Read comments [1]Complaint category Online Games

Ace2Three — SUSPECTING FRAUD AND SO MUCH MONEY LOST THERE

 tester369
I AM PLAYING THERE IN THAT SITE FROM THE LAST TWO YEARS BUT I NEVER WON ANY GAMES THERE NOT ONLY ME EVERY FACING SAME PROBLEM AND WE SUSPECTING THEY ARE PLAYING WITH THEIR STAFF AND WIN SOLO GAMES FINALLY IN THIS SITE WINNING OF GAMES PERCENT IS VERY LESS. SO PLEASE BAN THIS SITE AS EARLY AS POSSIBLE TO SAVE YOUTH IN INDIA....
Complaint comments  Read comments [2]Complaint category Other

Ace2Three — Unable to Redeem my amount from Ace2thee

 rbs25765
Hello, I have accidentally purchased Rs10000 instead of Rs1000 in ace2three. When i am trying to redeem the amount its showing redeemable balance is not sufficient. However when i spoke to customer care they are saying it cannot be redeemable only winnings can be transferred. I have asked my money to send back to my credit card. Even they are saying its against the policy, T&C, etc... They are insisting me to play for Rs10000 either loose completely or transfer your winnings. I never won not even single penny in this site. I though of having time pass this weekend, but accidentally...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Ace2Three — ACE2THREE FRAUD SITE,CHEATING AND GAMBLING SITE

 Rama Raju
This is completing cheating us.only your players are winning.We can see some players they are from ace2three site only,If they are in board they will only win the game.They can watch our cards.I can also mention some names of ace2three guys.Guys don't play in this and don't waste your money and time.IF ANY GUYS COME AND JOIN WITH ME WE CAN PUT A CASE IN CYBER CRIME STATION AND ALSO FILE A COMPLAINT ON HIGH COURT ALSO,HOW IT IS LEGAL PLAYING CARDS IN CLUBS IS ILLEGAL AND PLYING THAT SAME GAME WITH MONEY IS LEGAL HERE.HOW IT IS POSSIBLE.WE MUST FIGHT AGAINST ON THIS AND SAVE MANY PEOPLE...
Complaint comments  Read comments [6]Complaint category Online Games

Ace2Three — its a fully fraud

 rajesh1029
ena .............................. jalu cheting yavaru adakandi meru mundu roju 2000 jeliste paka roju 5000 pothundhi idantha valla trick so yavaru adakandi plz deni bodulu meru me freinds adukovadam better


ace 2three is a present cheating company so plz dont play this game if u r intrested go and play with u r freinds it is better than the ace2three.....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Ace2Three.com — Payment reversal

 rajesh thavva
Hi
I have made 2 transactions on 25 & 26th aug 2012 by using my credit card in which only one transaction is successful as per the my credit card statement. Then after I requested ace2theree.com to reverse my transaction to my account . But they requested address proof, pan card and bank statement.

I don't know why ace2three.com is asking these details, when I joined as a member they haven't asked any scanned documents. Then also I have sent the all requested details and sent the follow up mails as well.

I called so many time and I requested one...
Complaint comments  Read comments [5]Complaint category Banks

Ace2Three.com — Bonus Offers

 K Krishnadas
Sir,

I have been playing rummy on gaming sites such as rummycircle.com, ace2three.com,
classicrummy.com. These companies come with bonus offers frequently which prima
facie amounts to cheating the public and thus fraud.

Today in rummycircle.com site they have offered 50% bonus on deposits which attracts
the public who make such deposits without properly understanding the rules made by
them for getting such bonus.
For example, in this offer, they have offered a bonus of 50% on deposits i.e. if a person
deposits Rs.500/- the...
Complaint comments  Read comments [3]Complaint category Sports & Recreation

Ace2Three.com — Cheating the Players

 ch.santosh08
Sir,


This Comapny cheats the Players who r playing in that gaming website. They cheats the playing with the use of company Players support. I have faced some incident. In the Process of account opening the web site did not accept Special Characters like (!@#$%^&*_+|). When I am Playing a game i found one i.d With the use of _ option. I have Tried to Create a New account with the use of _ symbol. At that time they says "only names and numbers can use". I am Sending In attachments evidence of cheating....
Complaint comments  Read comments [2]Complaint category Online Games

Ace2Three.com — cheating

 kiran5in
hi,
this is kiran15in and i am one of the victims of ace2three.com. They are professional cheaters. they charge 12% commission still they are not satisfied with their commission. they cheat all the players. The inside news is they are closing the website soon. so they are earning as much as they can.All the games I have lost are won solo by their agents... So guys beware...If you want to pass some time play only play chips. If you ever play for real chips you will loose.I have had enough experience to loose thousands of money.. from inside news the game is in 3 levels like easy, medium...
Complaint comments  Read comments [7]Complaint category Online Games

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