Respected Sir/ Madem,
We have purchased a laptop (Acer 15 Aspire5 12Gi5) on[protected]. After careful consideration we bough it considering its warranty and configurations.
In the span of 6 months usage, the device encountering heating issue, auto shut down and system crashes. It is highly disappointing with its performance for the simple software uses like Python and Teams.
We have raised multiple cases 5450532I, 5343699I. Today acer technician checked the laptop and found the RAM is having defects, is to be replaced. It is deeply concerning on its performance within the span of 6 months, and it is second incident where the system is completely shut ( Ofdisplay light) . Was this information helpful? |
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