[Resolved] ACT Fibernet — frequent disconnection of act services | |||||
I would like to escalate the issue that i am facing with act broadband, every few days i am getting a link down due to which the internet does not work. I have to keep raising tickets, during which the internet services are not working. I have not faced such problems even with bsnl. If link goes down act should have system to track and fix the issue, even before it hampers the service. I sometimes work from home, the link goes down due to which i have to face lot of problems. They delay in fixing the issue and take more than a day to fix the issue. I would request your help in this matter. Was this information helpful? | |||||
Nov 18, 2018 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Oct 01, 2018 ACT Fibernet Customer Care's response Dear Raj Shivaram, We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you. Regards, ACT Fibernet | |||||
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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