ACT Fibernet — getting bills for prepaid connections even after disconnection and settlement

Address:	Bengaluru, Bangalore, Karnataka, 560036
Website:	www.actcorp.in

Hi,

I am really fed up that i came across act corp. I took a prepaid connection last year, once the connection got expired i was getting calls to pay arrears for using your connection past the prepaid time and you customer care personals were very rude and not giving proper reason for arrears i have to pay. Then any how they tortured me everyday by calling and pay the arrears and i payed and settled by paying around 1000/- rupees. And now all of sudden i receive smses to pay bills. Please assess the situation and take necessary action.

I have concerns:
1. After taking prepaid connection why should i end up paying excess amount 1000/-, anyhow i paid this.

2. Even after prepaid disconnection settlement. Now you are sending bill every month. Why should i pay bills even after disconnection.

Regards,
Chandra