[Resolved]  ACT Fibernet — Money deducted for failed transactions

Address:Bangalore, Karnataka, 560047

I have made a payment of Rs.7, 928/- to ACT Fibernet through syndicate bank net banking on[protected] at about 1pm. The transaction got failed, but the money has been deducted from my syndicate bank account. I enquired ACT Fibernet Team about that, and they told that they have not recieved the payment. So there is nothing wrong from their side.

So, Please refund the Rs.7, 928/- to my account at the earliest.

Account no:[protected]
Cust ID: 47603540
Transaction Details : IB PG Txn ISYD[protected] 694200 ACTTV
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Jun 6, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
May 05, 2017
ACT Fibernet Customer Care's response
Hi Sharath,

Please share your contact number and location, so that we can assist you.

Regards,
ACT Fibernet
Complaint comments 

Comments

Hi,

I have paid the payment for the act fibernet new connection but payment status showing under process.

Please refund the amount or give me the new connection.

Contact number: [protected]
Enquiry Id:[protected]
Transaction Id: P2011111126023872571892

Hi, i have made payment for 1042 for ACT fibernet transaction got failed but amount deducted from my card
Please refund my money

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