[Resolved] ACT Fibernet — Money deducted for failed transactions

Sharath 603

from Bengaluru, Karnataka

May 4, 2017

Address: Bangalore, Karnataka, 560047

I have made a payment of Rs.7, 928/- to ACT Fibernet through syndicate bank net banking on[protected] at about 1pm. The transaction got failed, but the money has been deducted from my syndicate bank account. I enquired ACT Fibernet Team about that, and they told that they have not recieved the payment. So there is nothing wrong from their side.

So, Please refund the Rs.7, 928/- to my account at the earliest.

Account no:[protected]
Cust ID: 47603540
Transaction Details : IB PG Txn ISYD[protected] 694200 ACTTV

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Jun 6, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

ACT Fibernet Customer Care's response Hi Sharath,

Please share your contact number and location, so that we can assist you.

Regards,
ACT Fibernet

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Comments

Babloo JJ

Nov 11, 2020

Hi,

I have paid the payment for the act fibernet new connection but payment status showing under process.

Please refund the amount or give me the new connection.

Contact number: [protected]
Enquiry Id:[protected]
Transaction Id: P2011111126023872571892