[Resolved] ACT Fibernet — need to downgrade the plan

madhuri412

from Hyderabad, Telangana

Jun 20, 2018

Address: Hyderabad, Telangana

Hi,

I have been constantly following up customer care and there is no response. I have asked them to change the plan to 425 and they did not. For upgrading the plan there is an option but there is no option to downgrade the plan. Please do it immediately. I did not find any difference in speed after i upgraded my plan.

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Jul 1, 2018

Complaint marked as Resolved

Thanks for resolving

customer support has been notified about the posted complaint.