[Resolved]  ACT Fibernet — No battery back up after power cut, act fibernet promises 45 minutes of backup.

Address: 500008
Website: www.actcorp.in

Greetings,

I am writing this complaint after 5 months of continuous fake promises and harassment done to me.

i have registered numerous complaints regarding battery back up when power cuts off, they close complaint within 24 hours and say they tried to call me and i disconnected the call.

i have made numerous complaints regarding the same and now i am hopeless on this issue will ever get resolved or not.

These guys disconnects your call when you ask them for justice.

i have ticket numbers which are not resolved and they did not contact me on this but updated in there systems they contacted me.

IF anyone can help me on this.
ticket # [protected] registered on 21st march 2016
ticket # [protected] registered on 25th feb 2016.

waiting and hoping something happens through this channel.

Regards
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Aug 9, 2021
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
 
4 Comments

Comments

I have raised a request for connection to new house and given all details, Still nothing is happened, when I am calling to customer care, everytime they are saying it will be resolved in 72 hours.I have paid in-advance too
Dear salah123,

We are sorry for the inconvenience caused. we will get in touch with you regarding your issue.

Warm Regards,
ACT Fibernet Hyderabad
Dear Srikanth Rayavarapu,

We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
ACT Fibernet Hyderabad
Dear salah123,

The above mentioned grievance has been resolved. For further queries you can contact us on[protected] or [protected]@actcorp.in.

Warm Regards,
ACT Fibernet Hyderabad

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