| Address: Mahboob Garden Colony |
I recently visited the app to upgrade my package and when I clicked on a Plan called Premium Mesh which shows me Wifi Router Image saying 'Included' and hence I decided to opt for this package and paid the amount 16815 for 10+2 Months. Now what your educated and intelligent guys did is they adjusted my current package 15369 amount from this upgrade package amount I paid and the rest amount was credited to my ACT app.
I was misled with the router image on the Premium Mesh and now customer care/ installation guys tell me to pay 20178 for the Premium Mesh
TOTALLY UNETHICAL!! and I am going to report this on every possible social media.
Also when is requested to refund about the credit in my ACT App I cannot get it refunded to my savings account and Dinesh Kumar from Payments team very rudely and with a very negative attitude told me this today.
WORST SERVICE EVER!!
I did a mistake again to give ACT multiple chances.
Care to resolve - Call me @ [protected] Was this information helpful? | 
Post your Comment