[Resolved]  ACT Fibernet — Third Class service from ACT fibernet

Address:

[email protected]

I have been using act fibernet for 7 month.
My association with ACT has been horrible.
I used to log 5-7 complaints every month due to horrible service and that's the reason I decided to move out from ACT.
The Account Number is[protected]

The reason for writing to you is that when the junction box was installed at my home it was told that i will be paid 150 per month.
From Nov to June it's 8 months excluding June.
So I should be getting 1200 from Act Fibernet for 8 months for using my home electricity for the junction box.
I am very sorry to say this but the process in ACT is very disgusting and very much irritating.
I have to make so many complaints, so many calls to get the work done.
This is not at all a professional behaviour.
If you don't take it seriously I am very much sure that all the customers will be moving away from ACT in coming days.
Even the customer care people are so careless that they are saying you can mail the CEO and telling me straight that my refund will not be given.

if you do not give any solution. I'm going to consumer court.