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Adidas Complaints & Reviews

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Last updated Mar 6, 2024
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Adidas reviews & complaints page 27

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P
Pooja902344
Jul 14, 2021
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Order no.657316001 refund not initiated

This in regards to above order which was placed on 6th of July and was received in couple of days. Due to incorrect sizing we had to return this as another size wasn't available in the same style and color. Pick up was done the very next day(9th July). Now we are awaiting for the refund ever since....
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V
Vaasu Kalra
Jul 8, 2021
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Sport shoes fitting

My shoe's left side turns out to be too tight and is hurting the upper side of my foot....
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Aankush Ahuja
Jun 29, 2021
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Important : Low Product Quality : Adidas

To
Adidas team

This is in ref to the below mentioned product which are had purchased from your esteemed brand and somehow have faced immense unpredictable quality issue.
As a family we have been long old loyal customers for your prestigious brand and we expect no such deemed quality levels .

To brief
Purchase date : 16th June 2021
Amount : INR 17999/-

The said product...
+1 photos
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S
Shubhankar Tiwari
Jun 17, 2021
Apr 4, 2023
This thread was updated on Apr 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Rs.6550 Not Processed

I Placed an order with Adidas which was delivered to me on 30th May 2021. Due to an issue with the size of the product that was ordered, I immediately raised a return request with Adidas. After 2-3 attempts of raising the request, the order was finally picked up by the courier partner on 5th of June. I was asked by Adidas to provide my bank details over email since it was a cash on delivery order, the refund was to be done on the respective...
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B
bonpaslein
Jun 15, 2021
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Products order failed and payment was deducted

I order a shoe of Rs 3240 on 12/06/2021 and paid through online mode (i.e via debit card) the payment was deducted from my account but there was confirmation regarding my order from the company....
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Parag Pahwa
May 21, 2021
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Bad quality shoes

Address:vasant kunj

I Bought expensive adidas sneakers in anticipation of them to last long but the upper of these shoes have started to fall/worn off/crack before even 2 years o[censored]sage. I Therefore demand its replacement/full refund.
I'm also attaching picture of these. Prompt action would be appreciated.

Thanks
Parag
+[protected]
[protected]@Hotmail.com

attached: Pictures of shoes...
+3 photos
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Pavithira raj
May 13, 2021
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Logo peel off

Address:31/1, VENKATACHALAM STREET, ROYAPURAM, BACK SIDE EAGLE PRESS

I bought shorts from one your outlets at OMR before 6 months back. The added logo is getting peeled off in couple of months. This makes me feel bad for the same....
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N
nagappletree
May 12, 2021
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Payment deducted but no order confirmation from adidas

I made purchase from Adidas website, payment made through quickwallet, the payment was successful but no order confirmation from adidas, sent multiple mails and contacted their customer care number multiple times, no proper response....
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A
Aritra_08
May 6, 2021
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AWB no. 69551323365

I returned the Adidas shoes to the FedEx but didn't receive any mail for it's confirmation and didn't got the refund as well...
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J
Jinc
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Pickup not done

I ordered a product[#order number[protected]] on feb 20th 2021 and 26th of feb i request for return as I had some issues with size. I waited for 1- 2 weeks and the pickup was not done so I contacted customer service and they told me my area is not servicable. As per their suggestion I took the product to another city which they told me was servicable and I updated the adress with Adidas. Today is 20th of April that is its going to be 2 mnths...
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S
Sagarboxer01
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Order no.617898721

Address:Karnal,haryana

Defected shoes not picking up my calls ... no response.....
+2 photos
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Address:bangalore

Purchased date: 27.2.2021
damage discovered: 4.03.2021
called store on : 4.03.2021 but not available
called customer care: 4.03.2021
sent an email along with pic of bills and damage part of the product on :4.03.2021
got the reply on 8th march saying invoice not clear.
resent the email reply along with close pics of invoice bill, tag and damage pic : on 9th march 2021.
called 9 times customer...
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Address:Shop no 81new grain market

I bought adidas vs pace sneakers black but not expected this type of comfort from adidas also suggested one of my friend when i ordered the shoes so he also bought them but he also finds them uncomfortable...
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D
Dhruv1010
from Coimbatore, Tamil Nadu
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Request for approval of exchange of football shoes

Address:Delhi

Hi adidas,

I, Dhruv Sharma request you to approve the exchange of my football shoes. I had bought this product on 31st january and want to get the same product with an increase in size(Uk-09) . Due to the small size, i have experienced foot corns and i am not able to use the existing product.

Request you to send the approval code ASAP.
Thank you, Dhruv Sharma...
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T
Thanzeel
from Gaya, Bihar
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Adidas Running shoe

Address:A.K House Manna Valapattanam

Its heel was brokening I didn’t use it only used some days I didn’t have bill or more
Please do anything...
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V
vr Rulhania
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Shoe size

Address:Bhora kalan gurgram (haryana )

I have bought a pair of shoes for 2240, but size is not good so I want to return them and refund m money....
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A
Aryan Bhutani
from Delhi, Delhi
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I have to return my shoes I'm having a lot of trouble

Address:AL-85 Shalimar Bagh ,main road opposite Punjab National Bank

I have bought a pair of shoes for 1499 the size is not ok so i need to return it but in your website [adidas.co.in] it is showing that your order in process but i hv recieved it so how do i return my order now please have a look on this glitch on your website and return my order asap


https://shop.adidas.co.in/adidas/account/showAccount.do?execution=e1s6&_eventId=viewOrder&orderId=[protected]...
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R
Rajiv08
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I wanted to buy an adidas face covers M/L 3-pack of Rs.999 the payment was deducted but the order didn't get placed

Address:2 Community Centre, 1st Floor, Naraina, New Delhi DL 110028 IN

I wanted to buy an adidas face covers of Rs. 999 from the website https://m.shop.adidas.co.in wanted to pay the amount via debit card after the payment page the order amount was deducted but the order didn't get placed
Please refund my order amount or place the order as soon as possible...
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T
The South Public School
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Football shoes nemeziz 19.4fxg

Address:Rajasthan,jhunjhunu,gudha mode

I bought adidas nemezis shoes after 1 day using it creses and lining came over my brand new shoes i also complaint the store it said he is not returning and he is talking more money than the actual online price and very poor quality please help i think that he is selling me the old stock of the product...
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Address:PUNE

I had to return the item which i have ordered due to small size.

The button is not working for the return option in the website. Also I have tried to email customer care and call them couple of times and No one is responding...
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