[Resolved]  Adidas — Not refunding the money

Its been around a month since I've completed my return process but haven't received the refund yet.
I contacted adidas multiple times through mail, chat, calls, messenger services but to avail.
They sent me a bank detail form to fill out twice which i did fill but i still didn't receive any refund.
Once i called them and waited for good 15-20 mins before my call was answered by a man who took my order details and asked me to hold the call till he checks the information. I waited for another 5-10 mins but the guy without saying anything ended the call.
Nobody replies to the mails that I've sent them, there's no one one the chat services, this is the worst customer service that I've witnessed so far.
My order number/id is AIN00648764 and the refund amount for the same is Rs.10, 080.