Aditya Birla Finance — Personal loan - Closure & NOC issue

Address: chennai

I have taken loan in aditya birla and after 1.5 years i have decided to go with tata capital and did the BT amount. While closing ABFL representative highlighted that 2% closure charges and same did. After closure charges paid also ABFL not issued the NOC and they have deducted the one EMI also. The same has been notified to local collection manager and after informing this issue he didnt attend my call and send the msg that send the msg to care.[protected]@adityabirla.com. I wrote last 12 months more than 100 mails and eachtime they acknoledge my complaint mail against one ID and after few days they will close the complaint without discussing the concern. Every month there is a cheque bounce charges addon and not even single person calling and asking about the issue. Looks aditya birla is cheating the customer. My Loan Account Number ABFLCHNPL[protected].