Aditya Birla Finance Complaints & Reviews

I had applied for a personal loan of Rs.150000/- at Aditya Birla Finance. On 4.12.2020 one person Mr. Nitin Kr. Singh on behalf of Aditya Birla Finance contacted me over phone (nos. used are[protected] & [protected]) and asked for the various documents needed for taking a loan which were to be sent by WhatsApp. in the nos. given above. I did so and after that the first communication of taking certain charges for passing the loan started on 4.12.2020 with an amount of Rs.3150/- which I deposited online through net banking in their Aditya Birla Finance official SBI account no. whose last three digits are 446 as shown below in the date wise bank transaction statement details.
But till date I have not received a single penny in my given account. As on date the total amount taken by ADITYA BIRLA FINANCE on pretext of giving loans and asking me to pay these various charges (mentioning that every charge would be refunded along with the loan) have reached Rs.50K plus. Every record of my payment can be verified on your end as each amount was transferred via online net banking except one of Rs.8500/- deposited in Cash at their SBI account in e-corner. Date wise payments details done are as given below.
04-Dec-20 04-Dec-20 TO TRANSFER-INB IMPS/P2A/UA[protected]/XXXXXXX446SBIN-- UA[protected]MOADPTHMP3 TRANSFER TO 3 3, 150.00
07-Dec-20 07-Dec-20 TO TRANSFER-INB IMPS/P2A/UA[protected]/XXXXXXX446SBIN-- UA[protected]MOADQDECG2 TRANSFER TO 3 7, 600.00
07-Dec-20 07-Dec-20 TO TRANSFER-INB IMPS/P2A/UA[protected]/XXXXXXX446SBIN-- UA[protected]MOADQDUKH0 TRANSFER TO 3 9, 999.00
07-Dec-20 07-Dec-20 TO TRANSFER-INB IMPS/P2A/UA[protected]/XXXXXXX446SBIN-- UA[protected]MOADQESDV3 TRANSFER TO 3 7, 126.00
07-Dec-20 07-Dec-20 TO TRANSFER-UPI/DR/[protected]/SHASHANK/UTIB/[protected]/Payme-- TRANSFER TO[protected] 2, 000.00
Deposited in Cash at your SBI account in e-corner 8, 500.00
10-Dec-20 10-Dec-20 TO TRANSFER-INB IMPS/P2A/UA[protected]/XXXXXXX446SBIN-- UA[protected]MOADQPXZZ3 TRANSFER TO 3 12, 600.00
TOTAL 50, 975.00
And the height/limit reached, when I was told that my loan has been sanctioned and the amount is 2 lacs plus including my refund amount plus for getting the amount again I was told to deposit an amount of Rs.16500/- as NEFT charges on 18th or 20th.12.2020. I in a polite way mentioned that I do not need the loan now as the reason of taking a Loan applied in the last week of Nov.’20 is already over & now there is no use of the loan to me. Hence, I requested them to kindly return my amount of Rs.50, 975/- taken as various charges. But they directly denied and even threatened me to take the loan otherwise I will not even get my own amount back. Since then, it has been going on like this and till date they have neither given me any loan nor returned a single penny to me. I even spoke to his superior Mr. Sanjeev Kumar who also spoke on the lines of Mr. Nitin Kr. Singh.
Ma'am/ Sir, again with due regards & respect I earnestly request ADITYA BIRLA FINANCE through your portal to refund my Own Money taken as various charges on the pretext of giving loan. Keeping the above given entire ordeal starting from 4.12.2020 till date and also the amount plus time involved...can't a independent citizen of an independent democratic country ask for JUSTICE...
(People/ Officials involved Sanjeev Kumar & Nitin Kr. Singh, Contact nos. used are[protected] & [protected]).

The collection department of aditya birla finance are threatening and hurling abusing at their customer. We have not paid the EMI for 3 months which we understand and it is because of COVID and job loss and financial problems. when we are trying to explain the situations and telling them that we have got the job and will pay all the EMIs in coming months, their Manager Mr. Pawan is abusing at the highest level and giving threats about coming to home and hurting.

I have taken loan in aditya birla and after 1.5 years i have decided to go with tata capital and did the BT amount. While closing ABFL representative highlighted that 2% closure charges and same did. After closure charges paid also ABFL not issued the NOC and they have deducted the one EMI also. The same has been notified to local collection manager and after informing this issue he didnt attend my call and send the msg that send the msg...

Aditya Birla k name se loan k liye puste hai or proof mangte hai or verify karne k liye call aata hai Aditya Birla k name se or me pass se 3530 rs k transfar krwaya Your A/c No.XXXXXXXXXX10119 IS Credited by Rs.200, 000.00 NFT TAX Rs.8, 560/-Paying in Cash deposit.29-Oct-2020 (IMPS Ref no[protected] @ www.sbibankindia.in TRANSACTION IS SUCCESSFUL. sms bhejte or ek sms haiDear, Manish Bhanubhai Tarsariya Your all documents has been successfully verified by ADITYA BIRLA CAPITAL PVT.LTD. and your loan amount 200, 000.00 /- is approved. Kindly make Prossisg fee Rs 3, 530/- Our Concerned team will contact you soon. If you want receive loan Deposit On Account Holder Name-ADITYA BIRLA CAPITAL PVT LTD A.C No-[protected] State Bank of India IFSC Code-SBIN 0001745 (Shayan Poria). Pay this amount online banking/NEFT/RTGS only. after 24 months you got confirmation. For any Quires call Loan Providing Contact to 91-[protected] our advicer (Ref no[protected] Thanks ase hota hai aapki company k employees ase sms bhej k or Paisa transfer kro to loan milega esa bolta hai

Loan ka lalach de k Paisa transfar karwak or transfer karo or loan nhi dete Aaditya birla finance a/c [protected] sbin0001745 thi a/c me transfar karwate he
Name hai uska Bethapudi bharath kumar
Employee no 531627
Or dusra name hai
Mahendrasingh parihar mo.no[protected]or ek no or hai[protected] a sab milke logo ko fraud karke Paisa lutte hai

Hi,
My ABFL Digital Business Loan has been settled as per agreed upon mutual conditions and the outstanding amount was settled as per the agreement issued by ABFL.
But even after a year now since closing the Loan Account through agreed settlement...it still shows as open and i keep getting mailers and calls from ABFL Team, which is annoying and very disturbing.
I request and ask the concerned Team to look into this issue and resolve ASAP.
Regards,

Mary Priya
Loan A/c No: ABFLBANDIG[protected]

Today i received a call from Aditya Birla call center for payment of 7152 which the representative Prashant [protected] is also unaware on asking her name she refused to reply and started using rough language the u r a beggar and not capable to pay ( tumhare aukat nahin hai ) . i sincerely oppose this kind of call no id and no manners to talk. Please take some action or i will be forced to lodge an official complaint against your representative in call center.

I am in the Post Production field and primarily in the Theatrical Release division, where we are solely dependent on the Cinemas for our business. Due to the lockdown and the cinemas being non operational for over 6 months, it has given a massive blow to our business and livelihood. So much so that we have had to close our operations in the other metro cities, so we can save the rental and salary costs. Currently I am in a situation where, even if the Cinemas manage to open in the next month or so, it will take a long time for the business to pick up, especially since most of the new movies / releases are taking the OTT route.

I have also been told verbally, that since the business is currently next to Zero, chances are that I may not get paid at all in the coming months, which is extremely traumatizing as I have Rent to pay and also manage my daughters school fees apart from the bare essentials to run a household.

Looking for some respite and assistance to help me tide over this trying time, as I am already having sleepless nights and also now suffering from High BP and lack of sleep owing to the current situation, which is getting increasingly difficult for me to manage. As per the Industry and my company, Salaries shall take a good 6 months to stabilize and the constant calls and visits for demanding payments as well as the Bounce charges is adding to the overall stress as I am currently not in a Financial condition to make any payments. I have sent emails regarding my situation constantly to the Aditya Birla group, mentioning my situation to them. The Job Market is also tough out there as nobody is hiring and I am just thankful that I have a job currently. My CTC Pre Covid was 1, 27, 000/- per month and currently my salary credited to my account for the month of September 2020 was 35, 000/-. Attached is a copy of my latest Salary Slip. My Salary has been revised thrice since the lockdown and currently it stands as per the details in my salary slip.

I want to close this personal loan. I went to the branch to close it and they denied taking my dd as i didn't have foreclosure letter. I have been emailing
Them since july for foreclosure letter but they did not send it yet. My emis are getting deducted even when i want to close it. It's completely unfair and comes under fraud.

I had applied for a loan of 3 lakhs rupees.
Since it was approved they asked me to 5600 file charge.i paid that as well and also the guy over the phn Mr. Gaurav than Mr Sachin Chaubey than Mr. Vishal they all spoke to me .
And again asked me to pay 13200 some tds amountbutvi denies for the same and requested them to refunt my 5600.
Now no revert. The no.s are:- [protected]
[protected]
[protected]
Please refund my account.

I am being harrased by calls from a virtual assistant who does not understand anything I say. I have already set up an ECS from my bank account and have never missed a payment. STOP HARASSING ME.

Hi I have taken loan in ABFL in the month of Dec 2018 due to corona I have lost Job and I have done moratorium request and after doing also they are coming home and doing harrasment for money threading will go legally ...then what is the use of moratorium application lots of people are suffering no one comes up and say problem

Dear sir/ madam

We are closed the loan account number: LXS-B[protected] on 16 June 2020 but still they are claiming more amount was sent all details like payment maid recipet on phone and mail also but they are keep calling for more money

Please do the needful

Thanks & Regard
Ramesh

I am been trying to reach out to them via emails and calls however there is no response rather they continuously tried to present EMI due to which my savings account bank charged me Rs. 1500 as bounce charges and Even Aditya Birla is asking for return charges.

Moreover, they call continuously through automated system wherein we cannot even ask question. These guys are harassing in this pandemic situation.

All bank in this time giving moratorium. But this aditya birla finance only pushing emi. This is very critical to take personal accident. One month 5 time they are bouncing the account.

Dear sir,
We have got sanctioned of rs. 18.60 cr. We have not availed entire disbursement and now we would like to pay this loan in this difficult time of covid-19. When we approached your rajkot office situated at imperial heights, 150 ft ring road, we are aghast by the response in following way:
1) i was sanctioned loc on 29th feb 2019. I was promised to get a sponsor tie-up to get normal functioning of cash credit facilities. Various partners were changed, i. E. From yes bank to indusland bank. We finally got a sponsor in dcb bank in march 2020. We are yet to receive any welcome kit from the dcb bank as of 24th june 2020. Though we have a credit average balance of nearly 1cr in our current accounts of various banks, we have still been paying full interest @ 11.5% p. A. To abfl. We have requested abfl various times to look in the same but we were always received with a negative response or no response.
2) we have been denied to accept acknowledgement of foreclosure request. It took almost three hours and discussion with various seniors to accept the same.
3) everywhere we see your claim of tall tech it technologies used by your institute, but we have been told to wait seven-fifteen (7-15) working days to get the same.

Now, we got sanctioned from scheduled commercial bank and approached rajkot office. They have denied to support on foreclosure matter. We have got sanction approval for nil foreclosure charges i. E till 30th june 2020. So, delay by your office will result in us paying you 2% prepayment charges.
Hence, we request you to
1) accept our foreclosure request asap and provide us with foreclosure letter immediately
2) or extend time for my foreclosure condition which is nil for q1 of every financial year from 20-21 because the delay for providing foreclosure statement is from your end.

Hey i have given request for extended moratorium till 31st august but then to they have charged 3 times and even bounce charges also happen from bank and they also charged which is 1750 which is not not acceptable they are not agreeing this pandemic situation and even customer care also not connected even mail put and many things whatever i have needed i have done but no hope all other has last 3 month they have given why not this time other finance are giving as rbi guidelines take action against them and get out refund of bounce charges from what they have deducted they are # looting people seriously kindly help

Regards,
Devendra rawat

Loan offered amit kumar and mr rakesh bind,
A/c [protected],
Ifsc code ubin0571008,

They require rs 1050 service charge,
After that payment they ask for 2500/-, thus pay nft. Then no loan, nothing doing. Fraud

Hello,

I had taken a loan from aditya birla finance limited. I have always paid my emi's on time, however, due to this covid-19 i am unable to pay my emi's so i had requested for moratorium till 31st may 2020 which they had approved. Then on 2nd june i had again requested for moratorium extension till 31st august but they are not responding to my emails. I have sent so many emails however got a reply couple of days back asking for a reason to opt in. From month of june till august i will be having a 10% deduction in my salary. Its very difficult to manage my finances in this pandemic situation.

They have debit the emi for june due to which i am have financial crisis. They are calling several times each day and harassing me, when i told them about the rbi announcement for loan moratorium till 31st august, they said they are not following this rule of rbi. They do not reply to email.

Lxw-m[protected]/ lxw-m[protected]
I have taken loan from aaditya birla finance. My employment affected by the recent coronavirus outbreak. Due to coronavirus outbreak, i am temporarily out of work and am experiencing financial difficulty resulting in my inability to continue my monthly emi repayment. I continually sending request for moratorium from 23may30 to till date. I sent bank statement also. I also agree to pay interest but they are not giving moratorium they're present esc to my bank.
Please help me

Lxw-m[protected]/ lxw-m[protected]
I have taken loan from aaditya birla finance. My employment affected by the recent coronavirus outbreak. Due to coronavirus outbreak, i am temporarily out of work and am experiencing financial difficulty resulting in my inability to continue my monthly emi repayment. I continually sending request for moratorium from 23may30 to till date. I sent bank statement also. I also agree to pay interest but they are not giving moratorium they're present esc to my bank.
Please help me

Hello,

I had taken a loan from aditya birla finance limited. I have always paid my emi's on time, however, due to this covid-19 i am unable to pay my emi's so i had requested for moratorium till 31st may 2020 which they had approved. Then on 2nd june i had again requested for moratorium extension till 31st august but they are not responding to my emails.

They tried to debit the emi twice due to which i would have to pay the bounce charges. They are calling several times each day and harassing me, when i told them about the rbi announcement for loan moratorium till 31st august, they said they are not following this rule of rbi.

Hi team,

Please refer to my correspondence on pmay subsidy in respect of my housing loan account number lnhyd0hl-[protected].

Even after multiple mail communication and telecommunications along with all required documents as per your instructions, i don’t see any proper action taken by your company.
Inspite of my repeated request you paid a deaf ear with your in-action in resolving the issues raised by me which is leading me to financial loss, mental agony.

If you don’t take proper action and resolve my issue within a week. I am left with no option except to approach the ombudsman for the inconvenience/deficiency of service/ mental agony/ financial loss occurred to me with your negligence.

When i asked through call, i got response like it must be wrong in pan or aadhar.
I totally disagree your blame on us even after providing correct details.

Your negligence is a big loss for customers like me, loan amount will be deducted on time but mistakes done by your company not rectified timely.

And now i see pmay status as rejected due to borrower mid match.

I have paid 51560/- to duplicate company of aditya birla finance. Have got a call from [protected] & [protected] numbers. By oversight i have trusted them from aditya birla finance. Request you to get my money refund from them.

First they had called from number [protected] and asked me to share the pan, aadhaar, photo & bank details. I had shared the same to him through whatsapp. Later i have received a message from them that...

Maine personal loan apply kya tha or fir agent ma call aaya to maine processing fee bhi jama kr di 2500 or unhone kaha ki aapka loan amount 100000 2 mint mai aapke a count mai aa jayega but nhi aayaa or fir unhone mujse 9500 rs. Insurence policy k bhi jama krwa lye or fir unhone kaha tds amount bhi jama krna ho 15800 or wo maine nhi kya or maine jo paise maine jama kye h wo waps kr do but wo keh rhe aapka loan ho gya bas aap tds amount pay kar de

Hi i m shaikhtausif my emi got bounce once have paid both emi & bounce charges both after that my emi's are regural but still i m getting that bounce charges i had deduction of rs295 four times & today i got deduction of rs877 i m not understanding that y they are deducting money what charges are these customer services team is saying u will get a refund but the is still deduction on my account plz help me

My name is Mayur Dave with contact number [protected] there was an inquiry of 10 lakh loan applied from your company which is totally fraud I have not give any single documents or I have applied for any loan.
This is completely fraud and I will be filling a lawsuit against your company for same.
I need your company to resolve as earliest or else I will get in touch with my lawyer and will send you notice for same

I have taken a loan from aditya birla finance limited. I am struggling to change my bank account from which my emi gets debited. Have received confirmation email, about bank change however the emi still not getting debited from the new bank account. I am getting remainder calls everyday after 1st of every month. And numerous text, to maintain sufficient balance in my bank account for the emi debit.

Sir I am Arpita Das a college student and I am facing a money problem now with my education.they called me and saying 2 lakh rupees loan available for me so I asked him how can i get this loan.They say me only my adhar card copy, pan card, signeture or one photo copy.i am giving all this details and after they message me 3500 send their company account then after message me 6500 rupee send their account and saying any kind of problem i can complaint against company and they are saying if loan is not available they back my money so total 10 thousand rupee i will give this company they r after saying 13 thousand money given them. I have no money so i cancelled this loan. i have a 10 thousand rupee save for personal hardworking and this rupee will be send this company person at 19 October 2019 and this person name is Nitin Kumar and now 20 day running they not back my money and misbehaving with me.i have all proof and i have a audio recording.they are harrassment day by day. Plzz solve my issu

On 16/10/19 i applied for the on the link given below -

https://birlafinance.co/contact#

Yesterday i got a call from +91 [protected]. The person called himself nageshwar patel and he said that he is speaking from birla finance and asked me to send the documents required for the loan. I sent all the documents and after sometime i received a call from him saying that you have received a mail from birla finance which has bank details (Please find attachment of screenshot of the mail) to deposit 6500rs. As a registration fees which will be refundable after 24hrs. I made the payment and he said that within 1 hour your loan will be disbursed.
I didnt received the loan amount and today i called them again and they said that your cibil score is not good so you need to make 4500rs. Payment more to clear the hurdles. I made the mistake and payed again them 4500 rs. And now there is no response on that number and the contact number given on the above link of birla finance website.

The reference number for the following are
Ref no :
Imps[protected]moacakfqw7 (For 6500rs.)
Imps[protected]moacalkms3 (For 4500rs.)

I made two transactions. Above are the imps reference numbers. Please do the needful to catch those culprits and find out in which bank account money is transferred and helpe me to get my money back. As they are operating from the above link.