Aditya Birla Money — about business loan

Dear concern,
I was so depressed because of your customer care executives. My loan has been disbursed on 31 of oct but still i didnt get my loan in my account. I raised the complaints to ur executives those who contacted for loan and those who collected documents from me. But there is no response from them. Is this way your company deals with the customer. Such a bad experience with this company. My personal suggest if you peoples cant do your work at time dont give a commitment to anyone. Dont waste their time.