Aditya Birla Money — Closure of account

rajetosh2

from Bengaluru, Karnataka

Address:

Pune, Maharashtra, 411061

I submitted closure document on May 06 to Pune branch.I submitted all the required documents. In spite of repeated reminders, I got response today, demat account is closed however trading account closure request is rejected because of signature mismatch. If sig mismatch then why demat account is closed, pathetic how can I request be half processed.

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Aditya Birla Money customer support has been notified about the posted complaint.

May 24, 2017

Updated by rajetosh2 I have also send e-Mail that I do/will not bear any obligation to this account going forward. This is seriously pathetic. They have harassed me in past as well by giving half information and debiting my shares in leu of monthly maintenance which was never informed to me. With this incident now I am thinking whether I should continue using other Aditya Birla product like More (where I go weekly) etc.

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Comments

rajetosh2

from Bengaluru, Karnataka

Now they have sent me bill for manthly maintenance. I do not have demat account now. No services provided, they are not closing trading account just to earn monthly maintenance fees. Called their customer service number the guy sitting there just repeat like parrot that account can not be closed and can not gurantee even if i resubmit document it will be closed. I rerquested some one senior to talk. He said no one is available, requested call back that also did not happen. Whom do i complain regarding this - SEBI or NSDL which is right authority.