| Address: | Indore, Madhya Pradesh |
Dear Sir / Madam,
This is w.r.t. GC No. HBL000661 Dated:- 8/10/2014
(Shifting of Household Goods from Hubli to Indore).
This is to be informed that during Shifting of goods, some
of my household articles got damaged. The same has been intimated to your
Indore claim settlement Team (Mr. R. Jain & Mr. Prakash) & they visited
to see the damages. They have noted & taken the snaps of all such issues.
But almost now 3 Months have been over, I have not yet been
assured that any initiative had been taken to settle the claim, by your team,
even after multiple follow-up from Mr. R. Jain (Mob. [protected], [protected]).
Even I interacted with Indore Office GM Mr. AK Sharma (Mob. [protected]) but in
vain.
I am a regular customer of yours & availed your services
multiple times in last 10 years (New Delhi – Nashik, Nashik – Rudrapur,
Rudrapur to Hubli, Hubli to Indore etc.). But this time, the treatment is
really discouraging. As you are having a very good image in market for your
services (also a record holder in Limca Book of Records), I don’t expect such
type of negligencies as shown by your team.
Request you to please intervene & instruct your team to
settle my claims on Priority. Expecting a positive response from you by next 24
hours.
With Regards
Chandrashekhar Chaudhary
Mob.
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