[Resolved] Agarwal Packers & Movers — Claim amount for damage household not settled

Alok Nikku

from Khopoli, Maharashtra

Nov 20, 2023

Address:

Delhi

Booking No - GCNOIDA[protected]
I booked my household with Agarwal Packer & mover. During the movement, truck was got accident and my household item worth Rs 59000 got damage.
I claimed to Packer & movers regarding damage of my insured housed hold items but they are offering me Rs 27000 only. They are deducting depreciation as per their choice, without giving clarification of calculation.
Further, depreciation clause was not mentioned in their documents which was provided.

Was this information helpful?

No (0)

Yes (0)

Nov 21, 2023

Complaint marked as Resolved

I have shared the all photographs and invoice of damaged items which are available. Aggarwal Packers and movers team is offering about 50% of claim amount only. They are charging deprecation of 40% - 60% without giving any clarification. My damage items are only one year old, hence there depreciation calculation is not justified. Further, I have provided invoice of washing machine which is 2 year old but they charge 30% depreciation on that items. APML team is also calculating depreciation on kitchen items on which depreciation is not applicable.

Agarwal Packers & Movers customer support has been notified about the posted complaint.