Agarwal Packers & Movers — 1 box missing + received damaged items

Address:

APML, Agora Business Center Opposite Crescent Public School, Parwana Road, Pitampura, Delhi, 110034

I'm writing with respect to my consignment (GCBNG[protected] which was picked up on 27.08.22 and delivered on 05.09.22. I had sent 10 pieces (7 cartons, 2 pcs of furniture, 1 scooter) from Bangalore to be delivered in Thrissur, but I have only received 9 pieces in total, with 1 carton missing (Box no. 7). I have been in contact with Ravi Singh in Bangalore and Rohit Shukla in Coimbatore, and I still haven't received any details on the whereabouts of my missing package or when I will receive it.

Within the delivered boxes there are a few damaged items as well despite of their packaging, that I should be compensated for.

I'm really disappointed in their service and lack of care for their customers.