Agarwal Packers & Movers — Bad packing material, less people, excess price and no carton allowed, customer harassment

On the first day, two people were sent with horrible insufficient packing material. Our transfer was from Delhi to noida by a surveyor known as Tanwar, we were already asked for excess price of 27500 rupees whereas other companies were giving in 14000 rupees. After reaching out to customer care and a lot of people in Agarwal, more people and packing material were sent. On top of that, a 19 ft container was mentioned in container whereas 14 ft container was sent. Nobody had any I'd or shirt or anything of Agarwal, no photo in container. On unloading, we were asked to return all containers, otherwise pay more 2000 rupees. We have been shifting by apml since last 4 years, but after such a horrible experience we confirm we will never ask apml ever again and never recommend anybody. From this experience, we feel apml is nothing now but running on brand name and subcontracting. So much of harassment, we will always go for smaller companies next time. The service provided by apml is horrible and nothing more than a truck and two labourers provided. Still the labourers worked from their side to maintain some image, but after much coaxing and initial complaints. We will neither recommend apml to anybody nor will ever ask it again. Extremely dissatisfied by apml management side, only effort applied were by people who packaged the goods. We will never approach apml again and will make sure people we know also never reach out to apml.
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