| Address: | 402602 |
| Website: | www.agarwalpackers.com |
Hose hold items like fridge, bed mattress, bikes were transported from Banaglore to Goa on 18th January 2017.
When we received the goods in Goa, the three seater sofa was broken.
The reason was that there were two other sofa chairs kept on the three seater sofa, even when there was enough space available in the container.
This was total negligence from Agarwals part, and the damage was not due to transportation.(Probably the bad loading was because we didnt give them tips when they asked)
They sent carpenter to check and the carpenter said that they will replace the back frame of the three seater sofa, and that they will get the part from Bangalore. We also gave them the contact from Bangalore who was ready to give the part wherever agarwal tells them to give.
The reason why we told them to get was because we have totaly shifted from Bangalore to Goa and its not possible to get the part ourselves from Bangalore.
After couple of weeks of waiting, they are now saying that they cannot get the part from bangalore and that they are ready to give rupees 1500.
If they did not want to get it from bangalore they should have told us prior, and should not have commited.
The part itself costs around 2500, and if i go myself to collect it then i have to spend even more on traveling.
We paid 30, 000 for shifting our goods from bangalore to goa, and the reason we choose Agarwal is because we wanted our goods to be delivered in safe and unharmed manner.
We were getting cheaper deals but did not opt for it.
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