[Resolved] Agarwal Packers & Movers — cheating with storage charges
V
vikastholar
from Delhi, Delhi
Address:
Bangalore office of Agarwal packers and movers DRS group, 560062
I have booked from pune to bangalore on 18th dec 2018 and requested storage in bangalore for couple of months. The executive arif from pune agreed to provide storage with rs 100 per day after 15 days free and 1st month storage charge of rs 4500. I asked him about mentioning about rs 4500 in quotation he said that is company policy hence i am mentioning rs 4500 and he said i will be given storage with rs 100 per day. I have recevied call from bangalore office on 9th of feb and my storage charge of rs 100 will start from 10th feb 2019. Now i request for delivery of my goods and they are asking me to pay rs 150 per day. I tried to contact arif's manager mr pradeep sahani and no response from him from 3 days. All the details provided to one of the gentlemen mr naresh who is incharge of delivery team. But he is also not getting response from pradeep as well as from his managers. I am attaching call details for your reference if required i am ready to provide voice recording as well (Already provided to naresh). I have received call from their official number. My gc number is 4633999. I request look into this matter urgently.
Regards
Vikas tholar
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Oct 1, 2019
Complaint marked as Resolved
Agarwal DRS Group called and discussed about the issue and agreed for Rs 100 per day storage charges and delivered the goods on 29th Sep 2019. Hence closing the Grievance
Agarwal Packers & Movers customer support has been notified about the posted complaint.
Sep 23, 2019
Updated by vikastholar Hi This complaint about .agarwalpackers.in DRS Group
Updated by vikastholar Hi,
I have not received any update till now. And they are not even delivering the goods which is there in their storage. I requested to deliver on 21st Sep 2019 and till 26th Sep 2019 the goods is not delivered to my home. Can i request Agarwal DRS Group to look into this matter and resolve this issue.
Oct 01, 2019
Updated by vikastholar Agarwal DRS Group called and discussed about the issue and agreed for Rs 100 per day storage charges and delivered the goods on 29th Sep 2019. Hence closing the Grievance No -1621036
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