Agarwal Packers & Movers — complaint car not received transferred on 31 august 19 gc-4641343

Address:Pune, Pune, Maharashtra, 411015

Hello,

I have used your movers and packers service many times in past as I have transferable job but this time when I shifted my home articles and car from Jalandhar to Pune, my articles got damaged. I had taken insurance amount also by paying extra charge. All the boxes where wet and broken articles where coming out of the box. Also car they bought took 18 days instead of earlier mentioned 9 days. When car came to me I found some difference in the car so I took it to the authorised Hyundai service centre where experts from Hyundai told me car met with an accident and they have changed whole bumper from front side but since whole frame is bend Agrawala workers were not able to fix it properly. My new Stepney is missing in the car. There are some more parts which are either missing or broken. I have raised my complaints to both pune and Ludhiana office but they are not helping out instead they are asking me to use my personal insurance. I have not yet taken delivery of my car. Kindly help me with the case else will have to take this issue with the police.

Below are the list of damages in car :-

‌New Stepney is not there..its missing... It is changed.. Placed old damaged Stepney

‌all display is not working like speedomerer, fuel, meter, km reading

‌bumper alignment is damaged.. Not proper..

Bumper changed.
‌bonnet alignment damaged not proper.

‌hyundai ambllem is missing
‌radiator shroud damaged & bend

‌ac condensor damaged & bend

‌sound coming from left side of car

‌Hand break jaam

‌tyre rubber cover missing

‌wheels are not aligned

‌diggy button damage

‌steearing is abnormal

Thanks,

Vivek Dhamde & Sweta Patel
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