Agarwal Packers & Movers — Complaint regarding shipment

Address:

Delhi

I register my initial request at agarwal mover and packers website, however i have received a call from another provider which is also named as agarwal movers and packers pvt ltd and it seems they have a tie up with original agarwal movers and packers.
Below is my grievances details:-
1. I was been told that my luggage has been dispatched on 25th may, however as per the tracking details it was dispatched on 28th june. All this while they were continuously lying and i had all screenshots.
2. The owner mr ajay is a fake person full of lies and everytime if i ask for the update he had lied that luggage was stuck at maharashtra borner howver it was never dispatch from delhi ncr
3. No manners to talk
4. After reaching pune it was sent to another provider to deliver however he denies for door delivery wherein i was promised door to door delivery.
5. Delivery guy threaten to not to deliver if i ask him to bring luggage to my floor address and he confirmed that handling charges were not been paid to the handler.
6. Lastly my tv is crack from back and no call is being attended

Company link who handled my request -

http://agarwalpacknmove.in/Default.aspx