Agarwal Packers & Movers — Consignment not reached on time

The consignment was picked on 16th April from Gurgaon and at the time of pick up I was told that the goods would reach the destination coumbatore in 5-6days..And till date it has not reached the destination.We tried calling customer care and they are not giving proper response also they are not having any sufficient information.We asked for the escalation matrix to follow up our complaint again they were not having such details.

We are having 5 months old infant it is much difficult for us to survive without our household items in a new place.