Agarwal Packers & Movers — cooler not yet delivered

Address:

Varanasi, Uttar Pradesh, 221005

I booked agarwal packers and movers to transport my cooler from navi mumbai to varanasi on 6 october 2019. Today, it is 4 november 2019 and my cooler still hasn't been delivered. There is no response from the customer care, varanasi on calling. Half of the time they bring up some new update about its location. There is no response on filing a complaint on email and the mumbai customer care branch is unwilling to take responsibility. The service being provided is pathetic. Ensure speedy delivery of my cooler or else i'll be forced to take action. My gc no. Is gcnmum[protected]