| Address: | Hyderabad, Andhra Pradesh, 500003 | | Website: | www.agarwalpackers.in |
I used the services of drs roadlines pvt. Ltd to move all my household belongings from gurgaon to bangalore in july 2016. The general consignment number (Gc no.) for the same is 4511651. The consignment moved from gurgaon on 14-jul-16 and was delivered to bangalore on 23-jul-16. However, during the transport, several furniture pieces were damaged while 1 steel almirah and 1 wooden cabinet have been permanently broken. I have called drs office in bangalore as well as their claims office in secunderabad several times requesting and pleading to make good the loss. But they have done nothing about it. I have also sent several emails highlighting the extent of the damage. But they have not even sent someone to assess the damage and make good the loss. They have only sent a reply once attempting to end the matter by a paltry reimbursement of rs. 2, 500. Given the extent of the damage, this small sum cannot, by any means, make good for the loss they have caused. As for the damage to other household items, i have called a carpenter and got them repaired on my own, because i could keep waiting for them for an endless amount of time. Their handling of the situation is not only unprofessional, but apathetic.
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