| Address: | Agarwal Packers and Movers Kolkata DLF Galleria, 8 No, Major Arterial Road, South East Extension, BL-AF, Flat DGK-514, 5th Floor, Kolkata, West Bengal |
I had my bike picked up on July 22, 2023, with a consignment tracking number of 4785872, which turned out to be incorrect or invalid. Despite reaching out to customer care, I have been unable to track the number. The contact person who took the payment of 6000, Kusum Roy ph no ( [protected] ), is also unresponsive after receiving the full payment. She sent me a phone number via SMS, and when I called, someone confirmed that my bike is with them. However, they said I need to pick it up myself, as they don't have any vehicles available. They also mentioned that it could take another 5-6 days. I'm extremely dissatisfied with the company's handling of my situation, and I want to file a formal complaint with the local police and consumer protection forum for their gross mishandling and misconduct.
Was this information helpful? | 
Post your Comment